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Crab House Cancun

Certificate of Excellence
$$$$
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Boulevard Kukulcan Km 14.7 | Hotel Zone, Cancun 77500, Mexico
+52 998 193 0350
Website
Today
12:00 pm - 11:30 pm
Closed now
All hours
Hours:
Sun - Sat 12:00 pm - 11:30 pm
More Info
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661 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Worthing, United Kingdom
Level Contributor
26 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

All I can say is that It was a hot humid night and I gorged myself on Carribean Lobster and Surf 'n' Turf. I was full bloated and very very happy. Nuff Said!

Helpful?
Thank royfagon
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear royfagon, Thanks for your review, we are very happy that you are very happy, goal reached, Nuff said! Look forward to your return, kind regards. Eric Fontaine Operations Manager More 

Chicago, Illinois
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Food was amazing, and i felt as important as i do when i eat this in the United States... Definitely a must...

Helpful?
Thank djritmo
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear djritmo, We are glad to know we made you feel as good as back home, that our menu met your expectations and you enjoyed the evening with us! Kind regards, Eric Fontaine Operations Manager More 

1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

Regrettably the girlfriend and I saved this restaurant for the last night of the trip; explosive diarrhea was not the activity I wished for. Service was good, prices were steep, food was just deplorable compared to the outstanding food we ate for the previous four days. She had the salmon stuffed crab leg and I had the mini cold platter... More 

Helpful?
Thank Luke C
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Luke C, We apologize for the inconvenience you have gone through, there is always a certain risk when eating raw seafood, i can assure you we keep the most outstanding procedures to assure fresh seafood, our preparation and cooking steps are well watched by our chefs. we are very surprised by your review as we never get this feedback... More 

New York City, New York
Level Contributor
71 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Very good seafood menu with a Mexican taste in Cancun. A 5 star service from the start to finish. Very friendly and attentive staff. Nice ambience. Full bar service and a good wine list. It is hard to choose with so many options in the menu. Great tasting. Recommended.

Helpful?
Thank LAschermann
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear LAschermann, Thanks for your kind review, we are happy to hear we met your expectations and that you enjoyed every detail of your visit, also thanks for recommending us, we hope you return soon! Kind regards, Eric Fontaine Operations Manager More 

Indiana
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My husband and I completely enjoyed the amazing food, service and quiet romantic scenery (sunset over the lagoon). The Manager Eric Fontaine and his staff provided 5 star service from the start to finish. The Lobster fajita was memorable, as well as the chocolate lava cake and Mexican coffee. It was so delicious and such a treat.

Helpful?
Thank wolfepak
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Wolfepak, Thanks for your kind review, we are more than happy to know that your evening with us was the experience we aim for in every visit, will forward your comments to the staff, hope to serve you again soon! Kind regards, Eric Fontaine Operations Manager More 

Pembroke, Canada
Level Contributor
5 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We were tired after long day of exploring. Great service right at the door from the valet parking to the server. We were made to feel comfortable. Had a combo platter which was spectacular. All good. Never pressured. Relaxing atmosphere. Did I mention server was a gentleman?! All good tastes. Didn't do 5 because they didn't have some jumbo crab... More 

Helpful?
Thank Jack G
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Jack G, Thanks for taking the time to write a review and of course for your visit, we are happy to know that after a long day you were able to relax and enjoy the evening with us, look forward to your return! Kind regards, Eric Fontaine Operations Manager More 

Chicago, Illinois
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Went to the Crab House Restaurant on the recommendation of the hotel. Nice looking facility and service was great. Overall the food was not hot and only average tasting. Out on the patio, as it became night, it was absolutely impossible to read the menu or check......take a clue from the customers using their Phone Lights (we spanned in age... More 

Helpful?
1 Thank January2013Visitor
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Visitor, Thank you for your comments, we will be looking into the temperature of our dishes being served and forward your comments to the chef immediately! About the lighting on our terrace, i hope you understand that its a big terrace that holds over 100 people, most of the other restaurants in the hotel zone have roofs but we... More 

New York
Level Contributor
21 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

What else is there to say. Our waiter Juan was a pro. The food selection for seafood was as good as you'll find on the Yucatan. The prices were decent as well. Get a table on the deck at sunset. You won't care what you're eating. The view of the inner harbour is gorgeous. The music they play is great.... More 

Helpful?
Thank taylorm_g
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Taylorm_g, Thanks for your review, i have forward these comments to Juan and the rest of the staff as they are more than happy to know we met your expectations and that your visit was a full dinning experience, thats what we aim for on every visit, we look forward to your return! Kind regards, Eric Fontaine Operations Manager More 

sao paulo, brazil
Level Contributor
374 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Nice setting at the side of the lagoon. Good service, tasty food. The lobster was very good. A good option if you have a boat tour at nearby Marina.

Helpful?
Thank acukiert
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Acukiert, Thanks for your review, actually Sunrise Marina is part of our complex, we have two docks, over 50 speedboats for jungle tours, 2 luxury yatchs, 2 fishing boats all for rent or romantic dinners and a hobbie cat that holds up to 40 people, we can hold special dinners on the docks and even weddings, so please next... More 

Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

As a family we enjoy seafood, but my husband loves seafood and is a hard person to please and often critical everywhere we go if the crab legs are too small or lobster tail too small overpriced (you get my drift). But let me tell you; you will not be disappointed with this restaurant in Cancun. So we met with... More 

Helpful?
Thank Lesa C
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Lesa C, Thanks for your review, we are very happy to hear that we met your expectations, also happy you liked our choice in music, i will share your comments with the team as they will all be glad to know we have made of your visits a great experience! It was very nice to meet yourself and your... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$40 - $60
Cuisine
Seafood, International, Grill, Soups
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Valet Parking, Television, Free Wifi, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Highchairs Available, Wheelchair Accessible
Good for
Scenic view, Business meetings, Special occasions, Large groups, Romantic, Local cuisine, Families with children
Open Hours
Sunday
12:00 pm - 11:30 pm
Monday
12:00 pm - 11:30 pm
Tuesday
12:00 pm - 11:30 pm
Wednesday
12:00 pm - 11:30 pm
Thursday
12:00 pm - 11:30 pm
Friday
12:00 pm - 11:30 pm
Saturday
12:00 pm - 11:30 pm
Location and Contact Information
  • Address: Boulevard Kukulcan Km 14.7 | Hotel Zone, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 193 0350
Description
If anything distinguishes Crab House Cancun, Seafood & Grill is our rich history of providing high quality food. Originally we were born as a Restaurant specializing in Premium dishes made of the finest seafood. But we have grown , Crab House Cancun, Seafood & Grill, has become a modern and sophisticated restaurant that not only excite those who love seafood.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab House Cancun and other visitors
1 question
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Questions? Get answers from Crab House Cancun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?