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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$16 - $28
CUISINES
Latin
Special Diets
Vegetarian Friendly
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meals, features, about

Location and contact

Cuauhtemoc District
1.2 miles from Chapultepec Castle
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Reviews (310)
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106
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11
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8
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Traveler rating
106
24
11
8
8
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Reviewed May 26, 2019 via mobile

The restaurant itself is charming with gorgeous decor, and the cocktail menu is creative and tasty, making it a great place for drinks with a lovely atmosphere. That said: the restaurant is quite poor for vegetarians, and the TripAdvisor "vegetarian friendly" tag is highly inaccurate....Although the restaurant website listed several items that appeared vegetarian, the online menu was not current and the two vegetarians in our group were unable to eat anything at all except a very small cold appetizer. When we told the server we had two vegetarians in our group and asked if there was anything we could eat, there was no interest or effort in accommodating us. The result is that two members of our group had to sit through the meal with nothing to eat at all (except for a small cold vegetable appetizer that was very tasty, but very little food) and ended up leaving very hungry and very frustrated. I don't expect restaurants always to be able to accommodate vegetarians - sometimes it doesn't make sense for the business or fit the chef's vision. But we had specifically chosen this place for a mixed group because TripAdvisor had designated it "vegetarian friendly" and the restaurant's online menu appeared to confirm that. It isn't, and groups with any vegetarians unfortunately need to avoid it entirely because there are no options at all.More

Date of visit: May 2019
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Reviewed May 20, 2019

Had an 'early' hence quiet lunch at Yuban. Was totally charmed by the ambiance. Old timey tiled floor, mirrors, wood bar. Food was excellent. Cocktail too! Service very cordial.Highly recommend a meal there or even a drink. Great walking neighborhood if you get there early.

Date of visit: April 2019
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Reviewed April 20, 2019 via mobile

Lovely looking restaurant, staff were very polite and attentive. We must have gone at the wrong time as it was almost empty though which really impacted the atmosphere. The disappointment was the food, I think they are going for fine dining and the food was...presented well but were very very small portions. My fish was very over cooked and did not taste nice at all, my wife had the chicken and it was also very dry and average tasting. The meals were relatively expensive so this was a bit disappointing. I would recommend this place for a drink but based on our experience I would eat elsewhere.More

Date of visit: April 2019
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Reviewed March 24, 2019

All of the food was excellent - a venison and pickled vegetable appetizer and a pork chop confit that I shared with my husband. He had a ceviche appetizer that was also good, fresh and not too spicy. We had read about this restaurant and...wanted to try it. The down side - we arrived at about 9:00 (kind of late for us) and did not get out until after 11:00. It was only after i complained about our wait at that hour that we were told the kitchen was understaffed that night. We should have been told that when we arrived. We were comped a delicious desert of an almost crust with orange cream. The espresso was also outstanding.More

Date of visit: March 2019
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Reviewed February 17, 2019 via mobile

The menu at this place is extremely pretentious. The plates look very pretty but the food is terrible. This is NOT Mexican food, it is a pretentious restaurant looking to get money from tourists. The mole tastes like gravy, tortillas are bad, they don’t have...salsas, grasshoppers taste like lime... I could keep adding reasons about why this is not a Mexican restaurant! I really can not believe it has such great ratings! I believe it has been rated by Americans who don’t know about Mexican food. As a Mexican I am offended that it’s considered an excellent restaurant.More

Date of visit: February 2019
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Reviewed February 6, 2019 via mobile

Please make a point to try this restaurant when in Mexico City. The food is incredibly prepared and the service is casual and warm, but very attentive and professional. The kitchen produces dishes that combine the best of Oaxacan cuisine. This is the kind of...place where you inadvertently moan with every bite. Try to grasshopper tacos. Why not!More

Date of visit: January 2019
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Reviewed February 2, 2019 via mobile

Decoration is nice, the restaurant is located in Colonia Roma (great location) Food was average, the service was terrible, waiters were rude, they did not have everything of the menu There are so much better restaurants in Mexico City

Date of visit: February 2019
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Reviewed January 5, 2019 via mobile

We went to this restaurant because it’s listed in La Liste and other “Best Restaurants” lists but it is way overrated. Cocktails were delicious and received promptly but food, on the other hand, took more than half of an hour to arrive. We have visited...many fine restaurants around the world and this wait was ridiculous. Specially when food portions were ridiculously small. As I said, I understand this concept but when in a tasting menu, not for what it should be a complete meal. Taste was indeed delicious and presentation impeccable. We were afterwards offered with the desserts menu but I declined, stating that we will not wait another hour for the dessert and the rude waiter, that later I knew was Paulina, said to the cashier that I wanted the bill in an hour. This was completely rude and ruined the good service her colleagues made the two hours we spent there. After we finished our “dinner”, my husband and I said that we would go somewhere else to complete our meal. Bad experience.More

Date of visit: January 2019
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Reviewed October 28, 2018

We decided to give Yuban a try based on a recommendation. It was a little concerning to walk in and find the restaurant empty, but we quickly realized that we had stumbled on to a real treat. The meal started with some fantastic mescal cocktails...made fresh at the bar - be prepared for a bit of a wait on these, but very much worth it. Yuban's menu is relatively small and boldly states that they do not allow substitutes, which may be a turn off for some. The foods are all very traditional and, despite the menu size, allow for a broad sampling of styles and flavors. We started with a "raw fish" appetizer, ordered two moles for mains, and finished up with the chocolate cake. Each dish was incredibly delicious and the presentation was fun and creative. Overall, we found the service to be very good, but would note that the restaurant was not nearly full at the time. This is well worth a visit, even if you stroll into a currently empty restaurant.More

Date of visit: October 2018
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Reviewed October 19, 2018

Having spent a week in Mexico City my wife and I wanted to sample traditional Mexican cuisine but at the A la carte end of the spectrum and after some research chose Yuban. On arrival we asked if we had a reservation despite there being...several empty tables, the waiter consulted with the manager who couldn’t be bothered to look up or engage with us and told the waiter to seat us at the bar until a table became availible. We were seated after 10 minutes and throughout our meal the restauraunt did not fill up with several table being availible at all times, so why the pretence and farce of making us wait at the bar (first black mark). We decided upon a local beer whilst we waited and were informed that the beer we had requested was the only beer they did not have any in stock ( second black mark). We were then shown to a table and orders were taken however, it was written on the menu that the chef does not take requests for changes to the menu as the chef has prepared the menu with LOVE! and his decisions were not to be amended (third black mark), what ever happened to the customer is always right and occasionally changes have to be made to cater for personal likes and allergies. An inflexible chef or a chef who cannot cater for customer needs is not a good chef but a pretentious diva. A small appetiser was brought to the table which was very tasty and a welcome touch. Soon after our starter arrived which was beautifully presented with a wonderful taste and composition. The starter was served in a large, deep bowl which made eating the very small starter quite difficult (fourth black mark). My wife and I both ordered as our main courses variations on the mole dishes, both dishes were cooked to perfection and tasted wonderful but again were served in the same deep bowls which made cutting and eating very difficult (fifth black mark). I am well accustomed to eating A la carte and aware that portions are smaller than the average but high in composition, taste and quality but on this occasion these portions were megre, so much so that we headed straight for a convenience store on leaving the restauraunt to supplement what the Yuban did not provide (sixth black mark). On finishing our drinks we were asked by the waiting staff if we would like more and despite confirming that we did, no drinks arrived, we had to ask a further twice to actually get our drinks, so much for service (another black mark, I’ve given up counting now). We finished our mains and were provided with the dessert menu which would have nicely supplemented our meagre meal but again another black mark for the restauraunt as all desserts are made with eggs in the ingredients and my wife cannot eat egg (what kind of chef does not cater for a common allergy?). Our meal was now complete and we requested the bill, this was provided and as I made use of the washroom my wife paid the bill. I was later informed by my wife that the waiter looked shocked on receipt of the correct money and that he went to speak to the manager who then in turn came to speak to my wife and enquired if there was anything wrong because we had not tipped the waiter/restauraunt. As I have already elaborated we are used to A la carte dining and the expectations of quality food and service, Yuban provides very good quality food however the portions are at best minimal. Service is not good and you should not be made to feel unwelcome whilst a pretence of making a table is played out, it’s ungracious and pretentious. When you request drinks you should not have to make a further 2 requests for these drinks. A chef is employed to create a gostronomic work of art but always remembering that the customer is at the heart of the creation and it is their satisfaction that is sought. The customer is not there to please the chef, it is the chef who is there to please the customer and this should not be forgotten, in Yuban this is clearly not the case. To present food in a utensil that makes the customer feel uncomfortable is unforgivable and again pretentious. For a chef to not provide an alternative to dessert dishes made with egg is arrogant. For a menu to outline that dishes will not be changed at the order of the chef is beyond arrogant and again the act of a diva. Then finally for a manager to confront a paying customer enquiring as to why they had not payed a gratuity is also arrogant, petty, pretentious and very, very rude. This restauraunt by local standards is expensive, the final bill was at least 200 Pesos above our dearest meal to date in Mexico and 300 above the average. This amount pays for the service and the quality that comes as standard with fine eating to then expect a customer to pay above and beyond with a gratuity is unforgivable and to confront a customer is gross rudeness. In short this restauraunt, it’s management and it’s culinary expertise is pretentious, expensive, sub-optimally managed, discurtious, offensive and underproviding in its services, both in food and customer satisfaction. Would I return to this restauraunt? - No Would I recommend this restauraunt to anyone else? - No (there is far better in CDMX) Does this restauraunt provide quality for its customers? - No for food quantity, No for service, No for courtesy, No for customer care. The number of black marks and numerous so why did we not tip? You tip when you have received service that is above and beyond your expectations not for receiving a standard and expected level of service that any restauraunt should provide - this is a service industry for the benefit of customers, if are making your customers feel uncomfortable you have failed. Yuban you have failed and you should look inward and reflect very seriously on this feedback.More

Date of visit: October 2018
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