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Bubba Gump Shrimp Co.

Certificate of Excellence
$$ - $$$
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Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
523332212167
Website
Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 12:00 am
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573 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Montana
Level Contributor
193 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago via mobile

Ate an appetizer there while waiting for a plane. The service was great. I had shrimp cerviche and it was very good. The prices are very high. All in all not too bad.

Helpful?
Thank trn81
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear trn81 We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

Guadalajara, Mexico
Level Contributor
54 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

this restaurant is good but not excellent the food is good , the service is slow so be patient , the price is not so bad.

Helpful?
Thank QFGA
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear QFGA Thank you so much for you kind words. We work very hard to offer the best service and a great food for each client. Your review is our reward. Hopefully there'll be another chance to prove you our high quality food and the best service and to have you all here soon. Kindly. More 

BC
Level Contributor
176 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed February 5, 2017

This was our first visit to this restaurant and over all it was a pretty good experience. Our server Diego was friendly, attentive and even entertaining, asking us questions about the Forest Gump movie. The service was quick and efficient which is just what you want in an airport restaurant. Both our meals - Fish and Chips & Stuffed Shrimp,... More 

Helpful?
Thank frombeautifulBC
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear frombeautifulBC It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. I have shared your comments... More 

Edmonton, Canada
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 30, 2017

We were seated immediately, but had to ask for a server to take our order. Food was fantastic though. Very large portions. Make sure you are hungry!

Helpful?
Thank Deanna B
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Deanna B It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Thank you so much once again for your feedback. It would be our pleasure to entertain you in the near future, we cannot wait to greet you soon! Kind regards. More 

Puerto Vallarta, Mexico
Level Contributor
47 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed January 18, 2017

They weren't that busy. I ordered a 260 peso drink and some clam chowder. Twice I stoped the manager to ask where my soup and drink was. Then I said I need the bill now as time is getting too close I have to board soon Saw my waiter chatting up all the other waiters standing around. Bar wasn't busy... More 

Helpful?
Thank PamOfOak
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Good afternoon PamOfOak First of all we want to thank you for taking the time to write a review of your recent visit. We are sorry to hear that your experience with us did not live up to our usual level concerning the service. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so... More 

Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 31, 2016

My family and I absolutely adore seafood of all types and didn't know that Bubba Gump was a well-known restaurant until we noticed the groups of people taking pictures and buying things from the gift shop. (Yes, a gift shop in the restaurant!) My sister ordered Shimp Heaven (i think) it had cones of shrimp prepared in a variety of... More 

Helpful?
Thank Shweta S
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Shweta S Thank you so much for you kind words. We work very hard to offer the best service and a great food for each client. Your review is our reward. We are very pleased you have enjoyed everything about our restaurant in the Airport location. We really hope there'll be another chance to have you all here soon.... More 

Winnipeg, Canada
Level Contributor
142 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed December 28, 2016

First I have to say that our waiter rescued us from a disastrous situation. Our son left his pack back at the table and we were already in line to board when our waiter came running with his bag. I was so flustered that regrettably i thanked him but did not tip him for his effort and quick thinking. Our... More 

Helpful?
Thank Parents_of_3Boyz
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Good morning, First of all I want to thank you for taking the time to share the comments of your past visit. We are happy to read that your experience was good in general, and that the facilities and service were awesome. Thank you again for your positive review. It will be a pleasure to welcome you back during your... More 

Dallas, Texas
Level Contributor
81 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed December 28, 2016

we ate mediocre food waiting for our flight at the airport location, and were attempted by the staff to be scammed , so beware. including telling us after we left we didnt sign a receipt and they needed to see our credit card and run it again. we had our signed receipt, told the manager and she didn't care. also... More 

Helpful?
Thank notula
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Thank you for your valuable comments on your visit. We apologize for the inconvenience and annoyance those incidents caused. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can share... More 

Alberta, Canada
Level Contributor
24 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed December 27, 2016 via mobile

It was okay. We ordered way too much food. Portions are absolutely huge. The food wasn't great it was just okay. The waiter tried to rip us off when we were paying by trying to increase the tip on the credit card machine. I would only eat here again if there were no other choices.

Helpful?
Thank Drool
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Good Afternoon. First of all I want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. Here in Bubba Gump, service is a very important matter and so we kindly ask you if you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit,... More 

Edmonton, Canada
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed December 16, 2016 via mobile

I have always wanted to eat at Bubba Gumps. I was disappointed, we waited 45 minutes for our food. There was a lot of staff moving around the tables, empty handed the food was just not moving. The menu was mostly deep fried food. The fries were smothered in seasoning salt. For a first impression it was not good.

Helpful?
Thank Timbus1234
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Good Afternoon. First of all I want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. Here in Bubba Gump, safety is the most important and for this matter I have shared your comments with the manager and we are actively taking steps to make sure this... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Seafood
Meals
Brunch, Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Scenic view, Bar scene, Kids, Special occasions, Families with children, Large groups
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
  • Location: Mexico  >  Jalisco  >  Puerto Vallarta
  • Phone Number: 523332212167

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bubba Gump Shrimp Co. and other visitors
3 questions
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Enumclaw, Washington
6 months ago

See all questions (3)

Questions? Get answers from Bubba Gump Shrimp Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?