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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$6 - $36
CUISINES
Bar, Caribbean, Seafood, International, Pub, Bahamian
Meals
Drinks, Lunch, Dinner, Breakfast, Late Night
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features, about
Reviews (96)
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91 results
Traveler rating
51
28
6
2
4
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LanguageEnglish
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Traveler rating
51
28
6
2
4
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All reviews cracked conch sandwich bell channel inn enjoyed our lunch grand bahama port lucaya
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Reviewed June 10, 2020

I love Bell Channel Inn, I love Jerry, Lizbeth & Presley, I love Caribbean Divers, I love my shark friends & I love Grand Bahama

Date of visit: June 2020
Helpful?
BellChannelInn, General Manager at Upstairs On the Bay, responded to this reviewResponded September 25, 2020

Thank you for your response. We are very pleased to know you've enjoyed your stay here.

Reviewed March 10, 2020

We enjoyed our lunch of chicken caesar salad and a club house sandwich. The waitress was pleasant and attentive. The view of the bay is memorable. The Bahamian people are kind and very friendly. My husband fell in the parking lot before we went into...the restaurant. A young fellow working next door came immediately to offer assistance and cleaned and bandaged his scrapes. What a sweet guy.More

Date of visit: March 2020
Helpful?
BellChannelInn, General Manager at Upstairs On the Bay, responded to this reviewResponded March 16, 2020

Awesome. We are truly glad you enjoyed your experience here and that we were of great assistance to you.

Reviewed December 23, 2019

Their burger night (happens to be when we went) was great! you get a burger and a Sands beer for 12 bucks... The ultimate was the "conch burger" which consisted of a pile (big pile) of cracked conch on a hamburger bun... No doubt a...treat!More

Date of visit: December 2019
Helpful?
BellChannelInn, Marketing at Upstairs On the Bay, responded to this reviewResponded March 16, 2020

Thank You . We are glad that you enjoyed your time here.

Reviewed September 15, 2019

My family & I went to this location to have dinner. The service received was most unsatisfactory. Not only did we receive spoilt shirmp, burnt burger bread, and food not received when we asked for. But the service was most unsatisfactory. Not only was the...supervisor unwilling to listen to the customer, but it was almost as if we were attempting to push words in our mouths. This was one of the worst service I've had in Freeport. Highly dissatisfied and disappointed.More

Date of visit: September 2019
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Reviewed July 16, 2019 via mobile

Not a fancy destination like the other restaurants in Port Lucaya (located in the mid-market Bell Channel Inn)but I will echo the other comments I read on it before: they make it up by serving big plates for what amounts to a reasonable price. If...you stay st the hotel don’t hesitate to eat thereMore

Date of visit: July 2019
Helpful?
BellChannelInn, Bell Channel Inn at Upstairs On the Bay, responded to this reviewResponded August 7, 2019

Thank you for your amazing review! We hope to see you again soon.

Reviewed July 8, 2019

I really enjoyed several meals here. It's a bit off the path, so I consider it a hidden jewel ! The staff was friendly and professional !

Date of visit: June 2019
Helpful?
BellChannelInn, Bell Channel Inn at Upstairs On the Bay, responded to this reviewResponded August 7, 2019

Thank you for your 5-star review. We appreciate you.

Reviewed June 21, 2019 via mobile

Stayed at Bell Channel Inn where this restaurant is located. A real local hangout. Good food, great fresh fish. Best conch fritters. Was able to feed my 14 yr old grandson with no compliments.

Date of visit: June 2019
Helpful?
BellChannelInn, Bell Channel Inn at Upstairs On the Bay, responded to this reviewResponded August 7, 2019

Thank you for your review and rating!

Reviewed May 14, 2019 via mobile

It was my two kids and husband who visited the restaurant. The service was great but the conversation of the kitchen was not appropriate. I had to ask my server to move me away from the kitchen for the sake of my kids. My shrimp...& grits was way to salty.More

Date of visit: April 2019
Helpful?
Reviewed May 2, 2019

My husband and I grabbed brunch here in between our morning and afternoon dives. The food was average priced and delicious!

Date of visit: April 2019
Helpful?1  
BellChannelInn, Manager at Upstairs On the Bay, responded to this reviewResponded May 3, 2019

Thank you so much for your 5 star review. We are happy that you enjoyed your lunch Upstairs. We look forward to welcoming you back.

Reviewed April 28, 2019

Came to the restaurant with me and my girlfriend. The experience was so poor and slow is like we had to wait for service after being seated for quite some time. Had no follow ups once we got our food to make sure everything was...good. Thanks to Keyshan for just asking if we were ok. But the atmosphere was ok tables weren't cleaned after guests left. food was good as well.More

Date of visit: April 2019
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Questions & Answers
Ask a question
Michelle M
August 23, 2020|
Answer
Response from BellChannel I | Property representative |
Sorry for the delay in the response. Yes you can come by boat and dock at the first dock on the right hand side (the other dock is for Caribbean Divers, our dive boat). It's free to dock there, all we ask is that you check... More
0
Votes
87Seashell87
September 27, 2015|
AnswerShow all 3 answers
Response from bjorn5555 | Reviewed this property |
I believe they have a burger & beer night wed night special
0
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