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Frankie & Benny's New York Italian Restaurant & Bar

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Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
01685 729890
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Dining options: Late Night, Lunch, Dinner, Breakfast, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 116 reviews
Visitor rating
  • 32
    Excellent
  • 24
    Very good
  • 23
    Average
  • 14
    Poor
  • 23
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good Italian food but atmosphere not how it used to be

I've been going to Frankie & Benny's since I was little and I always loved going, it was a real family treat. The food was great and we could always bet that there was a birthday going on! However, recently when I have been it has been very loud, the music is played so loud I have to shout at... read more

3 of 5 starsReviewed 2 weeks ago
Natasha Y
,
Brecon, Wales, United Kingdom
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116 Reviews from our TripAdvisor Community

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Cardiff, Wales, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely family birthday meal - good service and pleasant staff. The restaurant is nicely decorated and very clean. Visited with family for a birthday meal

Helpful?
Thank Lesley R
Merthyr Tydfil, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I've eaten here many times, with excellent tasting food! Friendly service! However waiting times are a slight pain and some items on the menu are bland eg. Spaghetti Bolognese. Overall a good place to eat but nothing to rave about!

Helpful?
Thank csimmonds463367
Merthyr Tydfil County, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have eaten here many times due to proximity to work and discounts. The staff are always friendly and helpful - any time of the day. Staff will adjust order to meet your request and nothing is ever a problem. Fun to visit when themed i.e. halloween as decorated an staff make effort too.

Helpful?
Thank David F
wales
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The restaurant was at full capacity we booked three tables and sadly not one of us enjoyed our meals,the kitchen should take more attention to detail with food even at peak times instead of plating up burnt offerings so fast that the front of house staff couldn't cope with demand the food was left on the counter for a while... More 

Helpful?
Thank debrisWales
Brecon, Wales, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been going to Frankie & Benny's since I was little and I always loved going, it was a real family treat. The food was great and we could always bet that there was a birthday going on! However, recently when I have been it has been very loud, the music is played so loud I have to shout at... More 

Helpful?
Thank Natasha Y
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have been here twice with my boyfriend now and have tried breakfast and lunch. It is great! Really can't find much fault with it what so ever. Main food is great and puddings are good!

Helpful?
Thank Holly H
Wales
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We seem to visit this restaurant regularly. The food is good and the staff are very friendly. Nothing is too much trouble for them. Breakfasts are very good quality with plenty of variety so there is something for everyone. Can't beat the bottomless cappuccino !!

Helpful?
Thank butterfly075
Merthyr Tydfil, United Kingdom
Level Contributor
57 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The atmosphere is good ,staff pleasant and helpfull.food is ok nothing fantastic the children's pizzas are poor quality and would advise to choose something else ,drinks are good choice little over priced. Good for families but no gourmet meals !!!

Helpful?
Thank lizevans21
Tredegar, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Attended Frankie and Benny's this evening and what a great experience. Customer service was second to none with all staff very polite and friendly. Food was of good quality. Waiting times were very good. Was plenty of time to let starters settle, before main meals were served. Never felt rushed and staff checked we were ok and happy on numerous... More 

Helpful?
Thank mogz1987
Cardiff, United Kingdom
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Excellent customer service despite the restaurant being very busy. Good value adult meals from lunch menu - until 5pm. Kids meals were pretty big portions with free drink refills. Lovely family and friends meal before the cinema.

Helpful?
Thank GreedyGirl9999

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Restaurant Details

Location and Contact Information

  • Address: Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: 01685 729890

Price and Cuisine

  • Cuisine: Pizza, British, Italian, American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?