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Frankie & Benny's New York Italian Restaurant & Bar

$$ - $$$
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Merthyr Tydfil Leisure Village Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
+44 1685 729890
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Level Contributor
42 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

We visited for breakfast on a Sunday. Wasn't too busy, quick service and lovely yummy food!!! Service was polite and they were helpful and happy to be there.

Helpful?
Thank Marie_Allen22
Cardiff-by-the-Sea, California
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Booked ahead of time. Arrived early and it was pretty quiet for a Sunday lunch time. Ordered two burgers and two unlimited refills of latte. First latte arrived before the meal and was hot, meal arrived after about 20 mins or so. It was ok, burger well cooked and pretty thick, as a result it was not juicy. The coleslaw... More 

Helpful?
Thank Steve S
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Called in for breakfast ... Lovely choice for breakfast but service pretty slow.... An age to wait for drinks then when food came the eggs were so solid !! But after a quiet word they replaced all our food and the second lot was pretty good ! Will return for a breakfast again hoping it was just bad luck !!

Helpful?
Thank Greg S
Level Contributor
5 reviews
5 restaurant reviews
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Not even a clean table, can't eat in the same time than my family really unprofessional.... Offer bread without possibilities to refuse it... About the environment music very noisy, we can't even speak at the people on the other side of the table without scream....

Helpful?
Thank Sam X
Merthyr Tydfil, United Kingdom
Level Contributor
46 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Good location. Menus have a good selection. Quality of food is better in the day. Staff were helpful and approachable. Ideal for parties.

Helpful?
Thank Nicola S
Cardiff, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed January 17, 2017

The junior portion of Spaghetti bolgonese was bigger than the adults portion...It had too much ragu sauce compared with none on a mini Spag bol !! All a bit confusing...The service was fine and the atmosphere good...there was some cleaning bottles left on one table which is not cool. This F&Bs is ok - it use to be better.

Helpful?
Thank mangobels
Stirling, United Kingdom
Level Contributor
75 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed January 2, 2017 via mobile

5 of us ate here and have eaten at a few of these restuarants. It seemed to be very expensive for pretty basic food. The food however was fairly enjoyable, although service was fairly slow.

Helpful?
Thank AlanandDebbie O
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed December 8, 2016 via mobile

We booked ahead as it was for a group of 10 for a birthday. The food quality is average and pricey as is across the franchise. We were however, split over 3 tables because they were so busy and as such, didn't sit close to each other despite it being booked. As such, we got in and out as quickly... More 

Helpful?
Thank Thomas T
Aberdare, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 8, 2016 via mobile

Was happy with the service received here. Staff very friendly, good service, chips cold and steak wrap to hot, but overall a nice experience that we were not expecting

Helpful?
Thank hbil
Merthyr Tydfil, United Kingdom
1 review
2 of 5 bubbles Reviewed November 23, 2016

After travelling all day I thought I deserved some decent food and F&B seemed like a good option. Disappointingly, I found the table staff here are really not customer focussed and far too casual, my main gripe is that after I ordered and ate my starter/main course I literally sat with an empty glass for over 50 minutes, the waitress... More 

Helpful?
Thank trilby78

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, American
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Special occasions, Kids
Location and Contact Information
  • Address: Merthyr Tydfil Leisure Village Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: +44 1685 729890

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?