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Frankie & Benny's New York Italian Restaurant & Bar

$$ - $$$
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Merthyr Tydfil Leisure Village Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
+44 1685 729890
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158 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Level Contributor
15 reviews
11 restaurant reviews
1 of 5 bubbles Reviewed yesterday NEW via mobile

We booked ahead as it was for a group of 10 for a birthday. The food quality is average and pricey as is across the franchise. We were however, split over 3 tables because they were so busy and as such, didn't sit close to each other despite it being booked. As such, we got in and out as quickly... More 

Helpful?
Thank Thomas T
Aberdare, United Kingdom
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Was happy with the service received here. Staff very friendly, good service, chips cold and steak wrap to hot, but overall a nice experience that we were not expecting

Helpful?
Thank hbil
Merthyr Tydfil, United Kingdom
1 review
2 of 5 bubbles Reviewed 2 weeks ago

After travelling all day I thought I deserved some decent food and F&B seemed like a good option. Disappointingly, I found the table staff here are really not customer focussed and far too casual, my main gripe is that after I ordered and ate my starter/main course I literally sat with an empty glass for over 50 minutes, the waitress... More 

Helpful?
Thank trilby78
Reading, United Kingdom
Level Contributor
2 reviews
3 of 5 bubbles Reviewed 2 weeks ago

I have been going to Frankie & Benny's since it opened in Merthyr Tydfil and I can honestly say the quality of the restaurant is decreasing. I have been to many of the chain restaurants and really enjoyed my meal but the last few times I have been to this restaurant I have been disappointed. I visited last night with... More 

Helpful?
Thank Hannah_Rebel
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

20 minute wait. Drinks are very expensive but not refillable (they are on the lunchtime menu.) food was ok and the portion size is large. I couldn't in all honesty recommend the meatballs as the spaghetti was awful. 3 starters and meals was 4 was £ 90. my daughters steak was well cooked but very fatty. Expensive for what you... More 

Helpful?
Thank Penny N
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 10, 2016 via mobile

Althexpensi Although one near to where I live this is my first visit to the restaurant chain. I found the service very good but over £21 for a plain burger a few chips and glass of coke and a basically ice cream is expensive I think.

Helpful?
Thank Martin S
Gloucestershire, United Kingdom
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 10, 2016 via mobile

I visited this restaurant on a Monday as I was working in the area and I was presently surprised. Good quick service with a smile and the food was of a good standard. For a quick something to eat after a day on the road it was spot on.

Helpful?
Thank D-J-Griffith
Aberdare National Park, Kenya
2 reviews
1 of 5 bubbles Reviewed September 26, 2016 via mobile

I took my four grandchildren to Frankie and Bennie's for a meal on a Sunday afternoon after swimming. The only good thing about the experience was the helpful waitress. I was charged over £35 for the following: two junior meals of fries and veggie burgers. The burgers came as they were, no garnish, no lettuce, just dry bun and a... More 

Helpful?
Thank Goldenlion13
London, United Kingdom
Level Contributor
99 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed September 19, 2016

Staying in the Travelodge so this as the ideal place for dinner do,lowed by breakfast the next morning. Good choice of food especially off the specials menu. There were three parties in that had birthdays,mI guess it's quirky but a tad wearing to listen to Happy Birthday followed by Cliff and Congratulations, glad I do t work there. Breakfast was... More 

Helpful?
Thank MidLifeMini
London, United Kingdom
Level Contributor
97 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed August 27, 2016 via mobile

Have to say worst Frankie and Benny's I've visited! I have complained to their heaf office as very disappointing compared yo my regular restaurant in London! Not many places to ho in Merrhyr, sp we went here for a meal on a Saturday night! I was served wine in a glass used for serving ice cream. When I queried it... More 

Helpful?
Thank sunnyray_13

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, American, Diner, Pizza
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special occasions, Kids, Families with children, Large groups
Location and Contact Information
  • Address: Merthyr Tydfil Leisure Village Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: +44 1685 729890

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?