This really should be a 5* review. If you don't want to bother reading a rant then just read this bit: Excellent venue. Very good food. Wonderful position with great views. Good live band. Really friendly service from some truly lovely people. Outside guests (like...us) are made very welcome.
BUT......
Cheralyn/Sherylynne(?) must I'm sure have many fine qualities, but customer service is not one of them. She should be working behind a desk somewhere well away from the public, and should definitely not be serving happy guests on a happy night out. She obviously hates her job nearly as much as she resents the people she's paid to serve. She's stone-faced, unsmiling and unhelpful, and such a contrast to the rest of her very happy team.
First she argued with me, literally argued, when asked very nicely to bring our bottle of wine please before taking our order. She argued quite strongly that I was wrong and that I should order food and wine together. I didn't. We would please like some wine while we choose. So presumably to make some sort of point she then proceeded to delay the bottle by over 15 minutes, then at least another 5 minutes more before returning to take our order.
When the order came she had made two mistakes, one of the them serious - completely the wrong dish. But to save further embarrassment we said nothing, and fortunately the dish she had delivered really was truly delicious, so actually no regrets. Each time she visited our table she was cold, unfriendly and frankly she would have really spoiled our evening had it not been for every single one of her colleagues who were delightful, cheerful, dancing to the music and creating a really happy atmosphere.
OK, rant over. We had a great evening in spite of dear Cherylyn. So we would highly recommend The Mango Tree for lovely food, with (mostly) lovely people, in a lovely setting.More
