The ambiance of the restaurant is nice. However, customer service and the quality of the food are VERY POOR. So much so I would rate them a zero if possible. We found most of our food items were VERY salty. The pork chop entree tasted...like it was preserved with salt and therefore inedible to me. When I returned it I was told it could not be remade as it was part of a meal for 2 and my husband ate his. He ate his because it was late (after 9pm) and he was hungry, but he admitted, it was indeed salty. I could not consume such a salty meal. The waiter later returned the same meal I sent him away with, after several minutes, and told me I had to have it. When I refused, the Manager came out, with a nasty attitude and told me he checked with the kitchen and the meal was not salty, so my palet was the problem. The Manager's demeanor was just as nasty and salty as the food. He said next time I should tell the waiter "I eat salt down", despite the fact my daughter's shrimp and chicken pasta (also only had 2 shrimp, 2!) was salty, as was my friend's fish filet. She said she could taste the salt grains on top of her fish as though it was sprinkled on top after it was cooked. Never did the Manager or Waiter ask if I would like something else from the menu, in fact, the Manager insisted I would pay for my meal because I ate most of it. I literally only took 2 small bites to confirm the meat and mashed potatoes were too salty to consume. I refuse to accept rude behavior and poor quality food from any restaurant! Therefore, out of principle, I paid for everything except that disgustingly salty pork chop entree and left! The restaurant and plating are good for photos, BUT that's it. 0/10, I will NEVER return nor will I recommend anyone to go there. It was the worse experience of our trip. We were treated nicely and enjoyed our food at every other restaurant we visited in Santo Domingo. I recommend ppl try Jalao, Laurel, Maraca, Turo, Buche de Perico, El Provocon (authentic dominican chicken cook shop), Pat'e Palo...you will have a better experience-customer service, ambiance, vibes and food are top notch at those places👌🏾More
