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Hotel Casa Granda Restaurant

$$ - $$$
Bar, Cuban, Caribbean, South American, Central American
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Heredia No. 201 entre San Pedro y San Felix, Santiago de Cuba, Cuba
+53 22 653021
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155 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

Despite its prime location right in the heart of the city center, opposite buzzing main square Cespeses: where Cubans and tourists sit, dance, sing, play music, get on Internet and have fun, this street-side terrace on state-run hotel Casa Granda's ground floor doesn't actually have the best service in town. Rather mediocre and slow, yet the view does make it... More 

Helpful?
Thank mattberger72
Exmouth, United Kingdom
Level Contributor
84 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

We had drinks downstairs on the terrace during the day before returning in the evening to the roof terrace to enjoy white rum, Cuban cigars and fantastic live music from a group which played a selection from the Buena Vista Social Club album , very evocative on a warm December evening overlooking the city's main square , Cathedral and municipal... More 

Helpful?
Thank Exmothian1
A TripAdvisor Member
2 of 5 bubbles Reviewed 3 weeks ago via mobile

The rooftop terrace is a fantastic location with great views. Everything else is let down by the service, we had to chase up someone to take our orders and waited a while for drinks. Though they were nice when they arrived. There was a group of us on various small tables who ordered food separately and we all had the... More 

Helpful?
Thank A TripAdvisor Member
Arlington Heights, Illinois
Level Contributor
197 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 145 helpful votes
3 of 5 bubbles Reviewed November 30, 2016

In fairness, we had only sandwiches and appetizers at this location, and other than the fantastic fruit plate the food was only so-so. The view, however, as well as the drinks were excellent. Getting to the top floor for the roof-top terrace might be a problem for claustrophobes, as the elevator is tiny. However, it's worth it to see most... More 

Helpful?
Thank Teresita_Herndon_VA
San Diego, California
Level Contributor
116 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed November 20, 2016 via mobile

Besides El Morro, this is about the only other place I could recommend in Santiago. We just had a few sodas and appetizers. The food isn't remarkable but it was good service and wonderful views.

Helpful?
Thank martygood
Level Contributor
45 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 17, 2016 via mobile

We had a great cocktail and they have a wide array of aged rums. We didn't spent the night but the location and bars were great.

Helpful?
Thank Lio G
Dublin
Level Contributor
160 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed October 10, 2016

Casa Granda is a great location on a busy city centre park. The food is very good, better overall than we had been led to expect about Cuban food. The service was very good and very attentive.

Helpful?
Thank DublinEdM
Adelaide, Australia
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed September 16, 2016 via mobile

We visited one late afternoon in the hope to have drinks with a lovely view. The views across the main square, the cathedral and the rest of the city are indeed impressive. The same cannot be said about the drinks and certainly not about the service staff. It appears that they see guests as unwelcome intruders that disrupt their collegial... More 

Helpful?
Thank Patrick W
Luxembourg City, Luxembourg
1 review
3 of 5 bubbles Reviewed June 21, 2016

Right opposite the main square is Hotel Casa Granda. This would be the best hotel in town if it were not for the rather poor service, we also missed a bit more of cleanliness and promptness regarding the staff. However, this is one of the best places to get the pulse of this magical city where roots and traditions parade... More 

Helpful?
Thank barbrac73
St. Moritz, Switzerland
Level Contributor
373 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 347 helpful votes
4 of 5 bubbles Reviewed June 10, 2016

We did not eat there but occasionally went for a mojito on the terrasse. This is obviously the meeting point for all the tourists in Santiago, as the hotel has WiFi. The mojito is good and the service friendly.

Helpful?
Thank Engadiner

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, Cuban, Caribbean, South American, Central American
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children
Location and Contact Information
  • Address: Heredia No. 201 entre San Pedro y San Felix, Santiago de Cuba, Cuba
  • Location: Caribbean  >  Cuba  >  Santiago de Cuba Province  >  Santiago de Cuba
  • Phone Number: +53 22 653021

Questions & Answers

Questions? Get answers from Hotel Casa Granda Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?