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Ratings and reviews

RATINGS
Food
Service
Value

Mentioned in

  • Visiting My Mother's Cubaparents.com

Details

CUISINES
Cuban
FEATURES
Outdoor Seating, Seating, Wheelchair Accessible
Reviews (527)
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Traveler rating
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All reviews ice cream was good multiple entrances worth the wait scoop usd photos
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Reviewed March 26, 2020

I can't for the life of me understand why anyone would want to eat here. There is a LONG outer line outside, which, we accidentally skipped and got in the line INSIDE, which was being managed by nobody. Once we were seated, we literally sat...at the counter for 15 minutes along with many others without being noticed or recognized by a single employee. There was one server, who was trying unsuccessfully to clean plates. We never got menus, and eventually after 20 minutes we walked out. What a terrible place. why the long line? Go down the street to the ice cream shop on the corner by the Malecon instead.More

Date of visit: February 2020
Helpful?
Reviewed March 5, 2020

Not that great and for dome weird reason, foreigners paying in CUC don’t get to sit with locals-instead you are directed to this secluded area... Why???? Average ice cream...

Date of visit: March 2020
Helpful?1  
Reviewed January 22, 2020

We added this to our itinerary because it's a "classic" locale, but honestly, there are a lot of other stops I'd recommend before this. Ice cream was good (we ate upstairs, no lines), but not necessarily worth going out of your way.

Date of visit: December 2019
Helpful?1  
Reviewed December 21, 2019

The locals recommended this ice cream parlour as the best ice cream in cuba. But we where very disappointed the staff where surly and unhelpful and despite the government properganda claiming there where 17 flavours available we where only offered four. The ice cream its...self was very disappointing I've had much better ice cream at home.More

Date of visit: December 2019
Helpful?1  
Reviewed October 29, 2019 via mobile

I went to this icecream place because a friend from Cuba said it is the best icecream in Cuba.. so I was happy to visit this place!! I have had icecream in many countries and for now Hungary is the best I have had..I love...icecream. I will have it even in winter weather.. so if I say this is icecream was bad ..it was.. not much place in Havana has good icecream..as a matter of fact only one place oit of the 6 I tried has good icecream. See my post on cuba (Caribbeansolotraveller.com). I was really excited to visit this place coppelia, I hour jour to be seated and another waited another 25 minutes for the icecream after being seated..when the icream arrived, omg I could have cried ..this was not icecream.. it was tasteless and it melted in less than 2 minutes. I was truly disappointed by the taste and cost.More

Date of visit: September 2019
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Reviewed October 22, 2019

Ok, first off, ignore the people saying it's not worth the wait. They are part of a secret society that is out to assassinate real ice cream and replace it with sugar free frozen water. There are multiple entrances to this place, not all of...them have the same length of line. Wait in a short one then get your ice cream on. Pro-tip: It's literally 4¢ USD per scoop if you pay in CUP ;)More

Date of visit: January 2019
Helpful?1  
Reviewed August 8, 2019 via mobile

Many reviewers suggest that lining up for hours with Habaneros for very mediocre ice is an experience. Yes, it could be but if you want to sample the ice cream without the two hour wait when you arrive at Coppelia you need to ask for...directions to the restaurant for tourists/ extranjeros which is called Las Joyas and is located up a flight of stairs at the middle back part of the park. This seems to be a CUC ice cream parlor which at the time of my visit had plenty of seats available and table service. See photos attached of the prices at the table and the billboard with the prices for the Habaneros in their non-convertible local currency. I add that the best ice cream in Havana is at a gelateria called Heladoro on Aguiar about 200 yards west of Obispo. Well worth the short walk and far superior to Coppelia.More

Date of visit: July 2019
Helpful?1  
Reviewed March 6, 2019

If you want the true Cuban experience stand on line with the Cubans for over an hour in the heat and get decent ice cream in flavors that may or may not be there for pennies. Otherwise pay much more in hard currency for immediate...service and more flavors. Better yet, go to BimBom a few blocks away for lots of flavors and less cost than the hard currency part of Copellia. The Cuban system never fails to screw things up with inefficiency.More

Date of visit: March 2019
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Reviewed February 26, 2019 via mobile

My friend and I were walking through 23 th and L in Vedado last January 1,2019 and we saw no waiting line at Copellia. Something unusual because there is always a line to buy. This is a government own business. Castro build it in 1966....It is a huge building but needs a remodeling. Like everything in Cuba, there are two classes of rows to buy: for nationals and foreigners. We paid 2 CUC for 2 icecream. The only flavor available that day was guava pineapple. I really did not know which flavor it is, either one or the other. It was not completely frozen. But we wanted to take that experience.    More

Date of visit: January 2019
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Reviewed February 2, 2019 via mobile

Nothing special, very popular place in Havana, right in front of cinema Yara. Always expect some que before you enter the place.To be honest i did it only because i have been told by some cubans thats it is good place to go.Ice creams were...ok.Just ok.More

Date of visit: January 2019
Helpful?
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