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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$3 - $14
CUISINES
Caribbean, Latin, Cuban, International
Meals
Lunch, Dinner, Drinks
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features, about
Reviews (56)
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26 results
Traveler rating
21
3
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1
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Traveler rating
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Reviewed January 19, 2020

I stopped in for dessert and coffee during my stay in Havana, and I was very impressed with the style and decor of this restaurant. It is located in a middle class Cuban neighborhood,and this is the restaurant local Cuban families frequent for special occasions...etc.More

Date of visit: January 2020
Helpful?
tomash450, Dueño at Villa Hernandez, responded to this reviewResponded February 7, 2020
Google Translation

muchas gracias por su comentario al igual su visita a nuestro restaurant .hacemos nuestro mayor esfuerzo por mantener un servicio...More

Reviewed July 28, 2019

We visited Cuba last year and this restaurant was definitely one of my favorite! Great food and desserts. I wish I could go back again ❤️More

Date of visit: August 2018
Helpful?
tomash450, Dueño at Villa Hernandez, responded to this reviewResponded February 7, 2020
Google Translation

Gracias popr su visita su opinion es importante para nosotros .un placer haber cumplido sus expectativas esperamos su proxima visita...More

Reviewed May 11, 2019 via mobile

This restaurant really made an impression on to start I ordered shrimp creole and grilled lobster the flavor in the shrimp exceptional and the grilled lobster's presentation and taste great. I strongly recommend this restaurant. There service and hospitality better than the states.

Date of visit: May 2019
Helpful?
tomash450, Dueño at Villa Hernandez, responded to this reviewResponded February 7, 2020
Google Translation

Gracia pos su visita . apreciamos su comentario y esperamos poder servirle en su proxima visita

Reviewed September 26, 2018

I was really really disappointedby the food. We choose the restaurant because of the comments but i cannot understand how people found it tasty. I ordered a fish filet, and iI am not sure I get fish. It smelled really bad, i barely touched it....No way I would go back to the place.More

Date of visit: September 2018
Helpful?1  
tomas h, Owner at Villa Hernandez, responded to this reviewResponded October 24, 2018

Sorry for your inconvenience . We have on site management to resolve any customers concern also we provide the owner contact information for all matters . Our fish are purchase fresh monthly form our distributors .sorry was not into your PERSONAL TASTE we sell over...More

Reviewed August 20, 2018 via mobile

Wonderful place, friendly staff, owner was super attentive. The food was awesome and the flan is to die for. In other words everything I ate was Delicious! Also piña colada was amazing. I highly recommend this place. I will definitely visit again.

Date of visit: August 2018
Helpful?1  
tomas h, Propietario at Villa Hernandez, responded to this reviewResponded August 22, 2018

Thank you for your visit and opinión ..Our priority is customer satisfaction . Looking forward to serve you on your next trip to Habana Cuba

Reviewed August 15, 2018 via mobile

Awesome restaurant in Havana. Nice atmosphere and Excellent food and service. I highly recommend it.

Date of visit: August 2018
Helpful?1  
tomas h, Propietario at Villa Hernandez, responded to this reviewResponded August 18, 2018

Thank you for visiting our restaurant .always a pleasure looking foward to serve you in future .

Reviewed August 13, 2018

The Villa was amongst one of the recommendations of our casa. It was not far away, but the location is a taxi drive away from Old Havana You have the opprtunity to sit 'outside" which means you sit under the parasols which is a nice...feature. But no real terrace. Nice cocktails... to start with... It was a nice dinner. Service was average: some of the staff were friendly, other not. Maybe the language barrier? Portions were very large, quality of the food was OK. Recommendation: go there if you are in the neighbourhood and really hungry :-)More

Date of visit: August 2018
Helpful?
tomas h, Owner at Villa Hernandez, responded to this reviewResponded August 19, 2018

Thank you for your visit and opinion . Sorry for the inconvenience about the language probably was the cause of the barrier in service . we training to have bilingual personnel for future . looking forward to serve you in the future visits .

Reviewed July 23, 2018

Villa Hernandez is a restaurant located at a very well maintained big old house, which gives it a great look. As you walk in, different scenes are set throughout the aisle ending in a very charming backyard. Always playing latin music on the TV, I've...never been here at night, but it seems like a good place to drink and dance. Food is really good, home tasting at a very modest pricing. You can get a full meal, with one drink included for under 10CUC. Their dessert, FLAN, is absolutely fantastic! Is it definitely worth a visit if you want to get off the circuit and visit something closer to the Cubans.More

Date of visit: May 2018
Helpful?
tomas h, Owner at Villa Hernandez, responded to this reviewResponded August 19, 2018

Thank you for your description about our restaurant . its really important for us to accomplish the customers satisfaction we appreciate your visit and looking forward to your next visit .

Reviewed November 30, 2017

Unforgettable experience. THE BEST SANGRIA. The decor of this house/restaurant is just beautiful. You can dine in one of the private rooms or enjoy the amazing ambiance of the patio. The hostess and servers are very friendly and have great customer service skills. They also...have either live entertainment. Great price for great food (with a large variety of different plates) This is a MUST when you are in Havana!!!!More

Date of visit: February 2017
Helpful?
Reviewed November 19, 2017 via mobile

A recommendation that turned out great! In a very cool home that had numerous food options. Beef, Pork, chicken and many seafood options including lobster, camerones (shrimp) and fish! We enjoyed the atmosphere and the friendly service. The plantains were amazing and of course the...congris! I would definitely return as the price was right and the quantity provided big value. And finally the food tasted great and our eleven person party was all satisfied!More

Date of visit: November 2017
Helpful?
tomas h, Propietario at Villa Hernandez, responded to this reviewResponded November 21, 2017

Our goal is to serve and please every customer thank you .

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Questions & Answers
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osvamary
September 24, 2018|
Answer
Response from tomash450 | Property representative |
Gracias por elegirnos .si estamos abiertos el 24 para brindar un mejor servicio un dia tan ocupado modificamos nuestro menu a 14 combinaciones sentimos no brindar ese dia ni pizza ni spaguettis lo cual no es posible por que... More
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