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Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Caribbean, Latin, Seafood, Spanish, Cuban
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Late Night
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meals, features
Reviews (1,916)
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735
192
46
27
18
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LanguageEnglish
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Traveler rating
735
192
46
27
18
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Reviewed 1 week ago

It was not my first visit here and in the past you ate here very well, but I guess those days are gone. I left the restaurant shocked and very disappointed. What happened here, since this used to be a quite good restaurant with delicious...food? Now it felt like a tourist trap. The food this time was only mediocre, the rice really inedible (tasted like detergent and was dry and had probably been in the kitchen for a few hours). I had the rice returned, they apologized and said it would not be charged, but no offer was made to bring me a freshly made rice. The coffee was cold. Then the coffee and dessert (which was by the way miniscule) were also charged twice. Never again!More

Date of visit: March 2023
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Reviewed 3 weeks ago

So our AirBNB host suggested this place because its popular and some A List celebrities have attended, including past Presidents. However, do not be fooled by the positive ratings here. This place has terrible service, food, and you can find much better options but just...asking the locals (our AirBNB host lives abroad). I was excited to celebrate my husbands birthday with a group of 7 family members traveling to Cuba for the first time. However, upon our arrival, the server seemed bother by any questions we asked him, kept walking away without letting us finish our questions about the menu, and then upon payment (using USDs) we were asked for "crisp" USD or they could not accept any wrinkled cash. The owners daughter was on site, and she also was not friendly or approachable. Leading me to believe that all the "fame" they've received to date has gotten to their heads and they have relaxed their service and food. The fish was dry, no seasoned well - and the rice was undercooked and also not flavorful.More

Date of visit: March 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 9, 2023

I've visited San Cristobal many times and they never disappoint me. I tend to get the "Indian Boat" lobster dish served in a hollowed out pineapple and tons of melted cheese. The service is also great. One of our tour members (12 year old boy)...had his birthday during the trip, they went out of their way to make him feel special. The staff is great here, the head chef/owner also frequently comes out to make sure things are going well. Eat here, #BlackOwnedMore

Date of visit: January 2023
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Reviewed February 8, 2023

We had a great evening at San Cristobal. Good food, service and atmosphere. We made a reservation a few days before.

Date of visit: January 2023
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Reviewed January 25, 2023

We started the meal with banging and sawing but enjoyed the appitizer platter for four in spite of the noise. Before I finished my entre (fish and shrimps in an oversalted sauce), I noticed that the floor was flooding and my purse and shoes were...soaked. The waiters did not seem alarmed by this or the fact we were seated next to an electrical gas pump also in water. They did not move us to drier seating but left us standing in the wait staff's traffic aisle. dodging food delivery to drier tables. They did not compensate us for inconvenience and discomfort, and then they charged us a terrible exchange rate unlike the rate charged at every other restaurant we'd gone to that week. The whole experience sucked. They are proud that the Obamas once ate there, but so what when they mistreat the rest of us.More

Date of visit: January 2023
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Reviewed December 25, 2022 via mobile

My wife and I had a great dinner here. We made a reservation and were seated in a beautiful room. Food and service were both very good. The seafood platter, in particular, was huge. We also got a tour of the restaurant after w finished...eating that was very nice. The only. negative was the exchange rate. - they used the official rate of 109 CUP to the USD while some restaurants paid as high as 175. Recommended.More

Date of visit: December 2022
Helpful?1  
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Reviewed November 27, 2022

You can eat good food at San Cristobal, but make sure you doublecheck your bill before you pay. We were charged double for our beers, triple for our mineral water, and several other items. The waiters have a routine of giving the guests some cigars...and a shot of rum, which actually distracted us, so we didn't check our bill on the spot. We kept the bill after we took a closer look at it at the casa, we realized that we were overchgarged about 3 - 4.000 pesos. At another occasion they refused to take our Euro because it was an older bill. Another restaurant was happy to take it as payment.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 13, 2022 via mobile

Best restaurant in Havana. Amazig food, amazing place, amazing service. I would recomment to everyone.

Date of visit: October 2022
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Reviewed August 11, 2022 via mobile

This is for sure one of the best in Havana. Good food and the place is amazing. No wonder president Obama went there. And the service is always perfect. If you are in Havana and you visit one restaurant, it should be this and i...have been to most of them.More

Date of visit: August 2022
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Reviewed August 6, 2022

We had an amazing dinner, every dish had huge portions, don't miss the ham appetizer! Great service and ambiance!

Date of visit: July 2022
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Reviewed July 23, 2022

Great meal, excellent service and reasonably priced. Even offered a cigar and post dinner havana club. All for about 70 euro for 3. The best meal you can get in Havana for my money.

Date of visit: July 2022
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Reviewed June 24, 2022

One of the best meals we had in Havana. Its appropriated also for big groups! Fair price. Wonderfull decoration! Downtown

Date of visit: April 2022
Helpful?1  
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Reviewed June 21, 2022

If you stay in Havana, and you like to experience very good Cuban food, excellent service and a special atmosphere in an old Cuban house - this restaurant should be high on your list. It has a main room where you walk in and several...separate rooms which are all differently decorated and differently set tables. This is a festival of stylish colours and careful table preparation. We had the classic 3-course menu and were extremely happy with everything: the taste, the quality, the arrangement on the plates, the way of service. The prices are very reasonable for what you get! So, enjoy and do not save on food during holiday! Highly recommendable! P.S. The bathroom is an experience in itself! Try it out!More

Date of visit: May 2022
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Reviewed May 24, 2022 via mobile

My friends and I were recommended to visit this restaurant and we are so glad we did. The staff are very proud of the restaurant's history and we were entertained by their stories. The meal was superb and we all enjoyed different selections from a...varied menu. At the end of the evening when the bill came we were astounded... Because we'd wined and dined like celebrities, we were treated like royalty and our bill was much less than we expected. Thank you so much for giving us such a memorable evening in Havana.More

Date of visit: February 2022
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Reviewed April 13, 2022 via mobile

Maybe it is not in the best setting, but we enjoyed our meal very much. I would recommend a visit for anyone wishing to try Cuban food.

Date of visit: April 2022
Helpful?
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Questions & Answers
Ask a question
GlobeTrotting273050
March 18, 2020|
AnswerShow all 2 answers
Response from Peter D | Reviewed this property |
No se. Porque viaje en este momiento del virus? Espera, por favor, hasta un tiempo mas seguro. Peter
0
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176pv
August 23, 2018|
AnswerShow all 11 answers
Response from PeterCinLondon | Reviewed this property |
The food was so bad I am afraid to say it didn’t stand out as something I’d do. I am sorry I can’t help. If you leave a building at night there 100% get a taxi. We were nearly mugged and I am very well built!
1
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MelisMichigan
April 15, 2018|
AnswerShow all 5 answers
Response from Yacselys P | Reviewed this property |
alamesacuba makes reservations on line, for almost every best restaurant in havana
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SAN CRISTOBAL PALADAR, Havana - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about San Cristobal Paladar

San Cristobal Paladar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 5