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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
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meals, features, about
Reviews (320)
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318 results
Traveler rating
127
127
39
16
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
127
127
39
16
9
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Reviewed April 3, 2020

All the dishes we had were cooked to perfection and the cuisine was delicious. No complaints. All the food in Bermuda is pricey, so expect that going in. Regardless, I would go again and recommend it. We had both lunches and dinner here.

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 3, 2020

We dined at Jasmine several times during our 11-day stay at the Fairmont in February, and it was always a very pleasant, comfortable, and cozy spot to get a glass of wine, a snack, a pizza, a lunch, or a full meal. Jasmine also provides...service for pool side dining, although in February this service was a little slow (about 30 minutes to place a order and get delivery). Nevertheless, poolside in the sun at 72F was far better than 6F back in Boston.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 3, 2020

Once on a pinnacle of taste, this beautiful lounge with a spectacular view of the South Shore, has unfortunately lost flavour and its distinctive flair, in its most popular eatery and entertainment center, the Jasmine Lounge. The starter should always send a clear message of...excellence in taste and presentation. The pumpkin soup was basic, nothing distinctive here - almost like it came out of a box or tin. Not expected from such a grand hotel like this. The "signature pizza"once graced almost every table so I decided to try it. Sorry, the taste is not there. Is it the bland sauce, I don't know? Having been greeted by a young Bermudian lady with a pleasant smile, we received a table right away and the service started off goo so we had high expectations about the food. We were therefore surprised when the service slipped when it was not so busy. When it got busy, waiters walked right by without even looking or asking if we were pleased or needed anything. No doubt the salt and pepper shakers no longer grace the tables because they disappear. This can be costly to an operation so do like us, just ask for them. My guest had the salmon. Tired. Yes. I tried it, tasteless. The highlight was the hot chocolate fondant . We gave it a perfect score. Overall service: "ATTENTION" needs to improve. "ANTICIPATION" needs to improve: "Would you like extra cheese or chili with your pizza?" That's normal. Ask. If I was in the business, after I have given good service and the guests are pleased with the food, I want my money, plain and simple. We had to wait to pay. How frustrating. The local band was excellent but there needs to be a redesign as they are almost out of the door.More

Date of visit: February 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 29, 2020 via mobile

Ate a few meals here during our stay. Fairly limited menu but everything we had was good. The servers work hard to ensure you have a good experience. Great drinks. Lots of seating options.

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 19, 2020

While the restaurant and lounge itself are great, the afternoon tea was my favourite. It was the perfect thing to do on a rainy day. The service in general is fast and friendly and the food is also great.

Date of visit: February 2020
Helpful?
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Reviewed February 13, 2020 via mobile

Amazing time at Jasmine while on the beautiful island of Bermuda. Very relaxed and friendly atmosphere. Corey the bartender was an amazing host and bartender, very attentive. Corey was amazing throughout the stay. Def will return due to service

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 13, 2020

We like this hotel lobby bar. The staff are great and the menu is good, especially the flatbread pizzas. It can get busy especially on the weekends.

Date of visit: October 2019
Helpful?
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Reviewed February 5, 2020

If you want drinks, finger food, desserts then this lounge will suffice. Comfy atmosphere but horrendous service. Here was our experience, it took 23 mins after we sat down before someone took out drink order. We had 3 different waiters in one meal. Appetizers came...bf drinks, when we finished eating our appetizers, no one had took our dinner order yet. We finally got drinks and then placed order and quality of food was awful!! There was only 3 entrees to pick from and the two we tried were awful. Snapper was overcooked and had hard cereal on top, chicken breast with swiss cheese and spinach was bland and salty. Mash potatoes must be out of box it was awful also. 4 star hotel not a chance. Too bad such a nice atmosphere has poor customer service and awful entreesMore

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 3, 2020

Mike is so personable & responsive to the customers' needs & wants. He is an excellent waiter. He is pleasant.

Date of visit: January 2020
Helpful?
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Reviewed January 8, 2020

One of my family's favorite restaurants in Bermuda. Food is always great. Service was a bit off which was unusual.

Date of visit: January 2020
Helpful?
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Reviewed January 7, 2020

We wanted to dedicate a special thanks to the great service we received from the Manager from NZ to all the international waiter who were all very dedicated and helpful. They were particularly sweet and super quick to bring the orders with our toddler which...makes things so much easier when you travel. The waiter Diogo was super competentMore

Date of visit: December 2019
Helpful?
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Reviewed January 2, 2020 via mobile

We accidentally stumbled into this lounge with live music. Ended up staying here and rang New year 2020 because of the atmosphere, drinks and food. The service is excellent and highly recommend this to all visiting Bermuda. Family friendly, great for dates and couples dinner...even a group event. The band and singer that entertained us for New Year's eve was unbelievable.More

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 4, 2019 via mobile

Came here for some casual late night cocktails and the service was fabulous! Princine was delightful and accommodating and made an amazing Negroni!! As a local, she hit everything on the head and we will definitely be back! Absolutely amazing!

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 14, 2019 via mobile

Went there for late lunch during rugby and the service staffs name wahim and haseen did a wonderful service even though the lounge is busy. The food was fantastic and drinks were all served on time. 👏👏👏

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 3, 2019 via mobile

Excellent place to go and unwind with dinner and cocktails. The sunset is Amazing if you sit at a Window table. Even romantic. The food was delicious. I had stiffed chicken with spinach and veggies.

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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Robert I
April 7, 2017|
Answer
Response from Nicmenic | Reviewed this property |
They do afternoon tea including a gluten free or dairy free which has to be ordered a day in advance . I have no idea if they are open on that particular day sorry ,I can't see why not as they are a hotel
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JASMINE COCKTAIL BAR & LOUNGE, Southampton Parish - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Jasmine Cocktail Bar & Lounge

Jasmine Cocktail Bar & Lounge is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4