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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$9 - $50
CUISINES
Bar, Contemporary
Meals
Lunch, Dinner
Reviews (73)
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Traveler rating
23
18
9
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16
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LanguageEnglish
Traveler rating
23
18
9
7
16
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Reviewed September 18, 2022 via mobile

While my appetiser was great, the pesto pasta was awful and when I tried to return it the manager came and berated me multiple times to order something else even though I expressed multiple times that I was fine and just wanted it removed from...my check. Berating your guests is no way to ensure their come back and that’s exactly what I ain’t be doing. The drinks and the apps were very good but I can’t stand poor customer serviceMore

Date of visit: September 2022
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Reviewed August 4, 2022

Great spot for quick lunch, especially on Tuesday ! Since the shops close at 5, and we didn't have dinner until 7:30, this place was perfect for some $5 tacos and $7 margaritas ! Blueberry margarita was excellent. Make sure you get 2. The 2nd...one is always better !!More

Date of visit: July 2022
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Reviewed August 1, 2022

Went there for a chill night. That didn't happen. Mike gave guys a couple drinkos and sent guys down the sinkos. A few gyaldem poured tequilla in our mouths from the bar. Of course the firetruck was equipped. Ya mon fya safety and dat.

Date of visit: July 2022
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Reviewed July 23, 2022 via mobile

$5 taco Tuesday special, can’t beat that deal. Tacos were small so order a couple! They do have daily specials so make sure to take a look at those. Margaritas were great. Service was friendly. Have to walk up a flight of stairs to reach...this restaurant! Our apps unfortunately came out after our meal was served.More

Date of visit: July 2022
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Reviewed May 11, 2022

Try the freshly made sandwiches and milk shakes. Great views of Front street and the harbor. We ate at The Terrace for lunch on two occasions.

Date of visit: May 2022
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Reviewed April 10, 2022

We decided to pop in one Sunday afternoon for a cocktail .It really was such a relaxing time on the terrace overlooking the harbour .Music was 70s / 80s and with the cocktails ,bar eats we had the best time ,until....the lovely music stopped and...we were blasted loudly with the most obscene lyrics I've heard in music.Afternoon ruined .I am not a prude but my question is why ? You have an amazing venue ,could attract young and old alike but I find it hard to believe anyone wants to spend their Sunday afternoons listening to songs about m......ers and Hoes.We were just thinking this maybe a regular pop in place but after the blast of unsavory music we won't be back or recommending to family and friends. Such a shame .More

Date of visit: April 2022
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Reviewed December 16, 2021 via mobile

We visited the Terrace this evening for quiz night with a few friends, and placed our order around 730pm, our server was good and quick with drinks, trying to keep us updated on how long our food would take, however the kitchen was very busy...so it did take an hour for half of our food to come out. When we asked our server why our food came out in half, she said that the manager Jeremy had said that she had to bring it out and that she couldn't wait the 10 minutes for the next half to come out because he told her that he had more experience in knowing what to do. despite a busy restaurant he spent most of his time talking to tables who seemingly did not enjoy his company or on his phone, very rarely doing any work. When one server asked for help with some drink trays he told her that she should be able to do everything and that he didn't have to help her. terrace needs to step up their management game as several tables around ours had the same opinions. he was a disgrace and his experience was not reflected in his actions tonight. He was rude to the servers and did not treat them with any level of respect or help them out when it was obvious everyone was very busy.More

Date of visit: December 2021
Helpful?2  
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Reviewed September 16, 2021

2nd visit here for food and both visits were shocking, the wait time for food here is ridiculous. Servers had no idea which table ordered what and look so very confused, When the food eventually did arrive they were the driest most unsatisfying wings, plus...the order was missing 1 item that we advised the waitresses was missing and not to worry though were still charged for when we got the bill. Waitresses was very rude when we asked to have it removed, clreay not having a good day and wanted everyone to know, brought out her note pad and re read the entire order back to us telling us we had it all, Plus then it took forever to pay the bill once it was corrected, Wings at Rosa's on a Wednesday down the road much much betterMore

Date of visit: September 2021
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Reviewed September 15, 2021 via mobile

Both the young ladies (Shannon and Lauren) have gone above and beyond when dealing with myself and my friends recently. The service I have received has honestly been so great that I couldn’t see myself going anywhere else for an afternoon drink. Thank you once...again Shannon and Lauren.More

Date of visit: September 2021
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Reviewed July 26, 2021 via mobile

We went there at the end of a busy sight seeing day to unwind and relax. And we were not disappointed. We sat at the balcony and enjoyed the hot summer air. The view was amazing. We had two cocktails recommend by our hostess and...they were strong, but fabulous! We also had two appetizers, some French fries with cheese and bacon and chorizo dip. Both were incredible. We didn’t even had dinner that day, we were so stuffed. Totally recommend this place!More

Date of visit: July 2021
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Reviewed July 17, 2021 via mobile

What a fabulous location for a summer gathering. We came off of a cocktail cruise and had pre arranged a company bbq dinner with The Terrace. They accommodated our group and blocked off the entire terrace area for us from 7:30-10:00pm. The menu was selected...from their catering menus with a few adjustments. Reanne was very accommodating and we communicated our selections to her and expectations, she was absolutely wonderful and she ensured our evening was taken care of by the weekend manager Shannon. Shannon and her team treated us like royalty. Our staff were catered to and they thoroughly enjoyed the evening. The food was absolutely delicious, flavorful and everyone had seconds! Desert tower was phenomenal. Our staff work so hard for us and they had a few hours of relaxation and felt special all because of the wonderful staff, owner Doug, has in place. Don’t hesitate to reach out to Reanne to book an evening dinner for your staff. You won’t regret it!More

Date of visit: July 2021
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Reviewed February 19, 2021

We decided to give The Terrace a second chance after our previous visit was not great. Again, we had issues with the same manager! She rushed us out of our table, we had ordered food as our waitress was unaware that the table was needed...and then had to cancel our order and then after we asked for our bill, our waitress left and she stood there waiting for us to pay. Very disappointing especially as the restaurant was clearing out. Clearly she is too young and inexperienced for this job and cannot handle the restaurant, which was made clear by all of the contusion. When we mentioned that we were unhappy with her service, she rolled her eyes and had an attitude saying that she had told us when we were seated that she needed the table, which she hadn't. definitely will not be returning purely based off of this managers behavior. The rest of the waitresses were great and have been on our previous visits as well. but Shannon is a letdown to The Terrace and should be retrained at very minimum.More

Date of visit: February 2021
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Reviewed January 25, 2021

We stopped by for a glass of wine and had pleasant surprise of $7 special for all wines on Mondays. Once we realized it was Restaurant Week/Month we belated decided to eat as well. Service was great and food was very good - especially short...ribs with pasta and Apple Crumble dessert. The wine is always great😁. The Bermudian chef stopped by our table to ask how the meal was! Nice touch, but I guess he already knew the answer. Good value for money.More

Date of visit: January 2021
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Reviewed January 12, 2021 via mobile

We were served by the manager of the day, Shannon and although the food was good, her service was not. She did not appear like a manager, and was dressed very casually and had very messy hair. She also seemed rushed although the night was...not busy. Perhaps a uniform would have given us a better impression of her and the restaurant. We were also served by another lady with tattoos and short hair and she was very pleasant and apologetic for the mistakes, even though she did say this was not her section so she was unsure of what exactly had gone wrong.More

Date of visit: January 2021
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Reviewed December 22, 2020

We chose the Terrace over another place for Taco Tuesday. It took is 25 minutes to get our tacos ...and there were only 6 tables MAX in the place. We asked our waitress if she forgot our order and she said No. But they forget...that we have to put the time down with our contact details when we dine in. So we know when we sat down and when we ordered!! It was soooooo disappointing! We will choice other places over the Terrace in the future!More

Date of visit: December 2020
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THE TERRACE ON FRONT STREET, Hamilton - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Terrace on Front Street

The Terrace on Front Street is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5