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Kings Arms Prestbury

High Street, Prestbury, Cheltenham GL52 3AR, England
+44 1242 244403
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Overview
  • Excellent23%
  • Very good30%
  • Average19%
  • Poor9%
  • Terrible19%
Travelers talk about
Closed Now
All hours
CUISINES
Bar, British, Pub
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
High Street, Prestbury, Cheltenham GL52 3AR, England
All Details
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Reviews (152)
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1 - 10 of 152 reviews

Reviewed 6 days ago via mobile

Hi I'm never ones to complain about this place, but I was very unhappy. How one of you're staff members was not that nice to me. All because I taken my drink back up to the bar,as it didn't tastes good.And I ask him really...More

Thank Gemma2013_13
Reviewed 1 week ago

I went with my family and grandchildren yesterday to the Kings Arms at 13.20 lunchtime. The tables were dirty, with dirty dishes on them all. The carpet was filthy too. When we tried to get the carvery that we had paid for at the bar...More

Thank dab42014
Reviewed 1 week ago

I am surprised at some of the reviews. I have been many times over the years and on the odd occasion standards have dropped but in General this is one of the better carveries. Its a Crown establishment (and they are always better that Toby...More

Thank Top_Tourer_2009
Reviewed 2 weeks ago via mobile

We wanted something quick as we had been gardening all day so chose here. We had a child's mac and cheese and you then pick veg from the carvery. The pasta was a very small portion and looked microwaved. 2 of us ordered the large...More

Thank Lori S
Reviewed 4 weeks ago

It was just OK , not what we expected , could have been cleaner , gravy all over the table where the sauces were , mint in the mustard , waited ages for new pot of gravy while food going cold .

Thank dawnowen5
Reviewed 4 weeks ago

The whole place is filthy, tables sticky,as was the menu, staff morale was very low The chairs and furniture need renewing And to top it off a pub with NO BEER

Thank Waddykins
Reviewed 4 weeks ago

Called in for lunch late Sunday afternoon. the place was filthy, tables not cleared, rubbish on the floor. Tried to order basic drinks, run out of orange juice, run out of J2O's! Ordered food from the carvery, choice was good, meat well cooked and veg...More

Thank roberts755
General Manager A, Manager at Kings Arms Prestbury, responded to this reviewResponded 4 weeks ago

Thank you for your recent feedback, we are currently in a transitional period with a new management team in place. We will be going through all the reviews with the team and doing re-training around these issue. Thank you again for your honest feedback. The...More

Reviewed 4 weeks ago

Awful ,Awful, AWFUL! Meat was served by grumpy guy. there was NO stuffing ,few last dried up roast potatoes, cold gravy ,,and this was at 6.30pm ...prime time! asked for refund for food and drinks which were hardly drunk, as we were going elsewhere. On...More

Thank C56P09
General Manager A, Manager at Kings Arms Prestbury, responded to this reviewResponded 4 weeks ago

Thank you for your recent feedback, we are currently in a transitional period with a new management team in place. We will be going through all the reviews with the team and doing re-training around these issue. Thank you again for your honest feedback. The...More

Reviewed July 11, 2017

Drove all the way across town to grab a breakfast. On arrival I was told that cash could not be accepted, cards only. I agreed I would pay by card. I was then told that there were no sausages, mushrooms or beans. I candidly asked...More

Thank DrRichardKimble
General Manager A, Manager at Kings Arms Prestbury, responded to this reviewResponded 4 weeks ago

Thank you for your recent feedback, we are currently in a transitional period with a new management team in place. We will be going through all the reviews with the team and doing re-training around these issue. Thank you again for your honest feedback. The...More

Reviewed July 10, 2017 via mobile

Went here with my 3 kids and partner ,along with my sister , waited 10 minutes to get served , got told there was a 10 minute wait for the meat at the carvery (which was fine) we then waited 40 minutes until the meat...More

1  Thank Chelsea D
General Manager A, Manager at Kings Arms Prestbury, responded to this reviewResponded 4 weeks ago

Thank you for your recent feedback, we are currently in a transitional period with a new management team in place. We will be going through all the reviews with the team and doing re-training around these issue. Thank you again for your honest feedback. The...More

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Nearby Attractions
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6 reviews
.66 miles away
Cheltenham Racecourse
580 reviews
.87 miles away
Pittville Pump Room
118 reviews
.92 miles away
The Abbey Business Stadium
21 reviews
.85 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$5 - $5
Cuisine
Bar, British, Pub
Meals
Brunch, Breakfast
Restaurant features
Takeout, Waitstaff, Wheelchair Accessible, Full Bar, Outdoor Seating, Seating, Parking Available, Validated Parking, Highchairs Available, Serves Alcohol, Reservations, Free Wifi
Good for
Families with children, Kids
Open Hours
Sunday
9:00 am - 10:00 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: High Street, Prestbury, Cheltenham GL52 3AR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham  >  Prestbury
  • Phone Number: +44 1242 244403
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