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Ratings and reviews

Travelers' Choice Best of the Best
RATINGS
Food
Service
Value
Atmosphere

Mentioned in

Location and contact

Shinjuku / Nakano / Suginami
0.3 miles from Tokyo Metropolitan Government Buildings
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Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
American
FEATURES
Reservations, Seating, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Jazz Bar
Reviews (900)
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527 results
Traveler rating
290
136
53
33
15
Traveler type
Time of year
LanguageEnglish
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Traveler rating
290
136
53
33
15
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All reviews brunch steak caesar salad park hyatt window seat great view lost in translation main course wine list special occasion live jazz a la carte cover charge views floor tokyo tobias
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Reviewed August 14, 2020 via mobile

The service is as you will expect from a high end restaurant. The view was great, the food was delicious. Would highly recommend for a date or casual lunch/dinner.More

Date of visit: August 2020
Helpful?2  
ParkHyattTokyo, マネージャー at New York Grill, responded to this reviewResponded August 30, 2020

Warm greetings from New York Grill. Thank you for dining with us and taking the time to share your comments. We are delighted to hear that you enjoyed your meals surrounded with the view, is a pleasure for our team taking good care of you...More

Reviewed August 4, 2020 via mobile

A must in Tokyo. Simply the best Kobe steaks around. The view is magnificent, wines are well selected, we’re close from excellence. It’s always a nice moment.More

Date of visit: August 2020
Helpful?
ParkHyattTokyo, マネージャー at New York Grill, responded to this reviewResponded August 30, 2020

Warm greetings from New York Grill. We would like to thank you for taking the time to share your recent experience with us. We are very happy to learn that you enjoyed your overall dining experience. We have shared your kind words with our team...More

Reviewed March 9, 2020

Ate here with friends last week, and it was amazing. The view from the restaurant is absolutely breathtaking at night, with the city lights shining below in every direction as far as you can see. The music was a very pleasant background, with a small...group doing jazz standards very proficiently. And the food was fantastic, with a great menu to choose from. Altogether, it made for a very memorable night!More

Date of visit: March 2020
Helpful?
ParkHyattTokyo, マネージャー at New York Grill, responded to this reviewResponded April 8, 2020

Thank you for choosing New York Grill as your dining destination and for your warm words. We are delighted to hear that you enjoyed your experience with us. We look forward to welcoming you again soon! Warm Regards,

Reviewed January 28, 2020

The brunch, the view, the service--all combine to make for a heavenly experience! The 52nd floor provides a setting not to be missed!

Date of visit: November 2019
Helpful?1  
Reviewed January 14, 2020

While it is not at all traditional Japanese food you may be looking for on your trip to Tokyo, the food is so delicious. Yes it is expensive, but worth every cent. The view of Tokyo is incredible, the service is top notch and the...atmosphere is perfect for a date night. While waiting for our food, we were able to have a drink in the lounge with live music. was absolutely incredible!!More

Date of visit: July 2019
Helpful?
Reviewed January 12, 2020

My partner and I visited the New York Grill in the Park Hyatt Hotel on our first trip to Tokyo. He loves the movie "Lost in Translation" and we felt it necessary to at least stop by. Because it is winter, we were able to...get a seat at the bar prior to when they start their cover charge and still get an amazing view of the city. The hostess let us know how long we could stay before there was a cover charge, which I appreciated. We were absolutely underdressed, but the staff was gracious and did not say anything to us about it. We ordered 1 drink each - they were roughly $20 USD a piece. We expected this kind of charge so were not surprised. The drinks were phenomenal - incredibly well poured. We stayed long enough to finish our drinks and left before the cover charge kicked in. The only negative aside from the price was the service was slow - really slow. Once we received our drinks, we did not see our waiter/server again until a new couple sat down opposite us and waited for 10-ish minutes. They never asked us if we wanted another drink or checked to see if we wanted to order anything else. The service could have been a little bit better. We were glad we went and had the experience. It is something we will both remember for the rest of our lives.More

Date of visit: January 2020
Helpful?1  
Reviewed January 9, 2020 via mobile

With a fabulous view of Tokyo this restaurant never disappoints. Ask for a table near the window. Then both the food and ambience will be spectacular.

Date of visit: November 2019
Helpful?
Reviewed January 6, 2020

We had to go here for dinner while we stayed at Park Hyatt Hotel - well worth it. My husband had the Kobe beef and I had the Salmon - both very good - wines were disappointing but only because we are from Napa/Sonoma valley...- thought they could do better with their selection. Would go again - views are amazing.More

Date of visit: December 2019
Helpful?1  
Reviewed January 3, 2020

This exquisite and unique restaurant is a must for anyone who loves excellence and happens to be in Tôkyô. Long before it became blockbuster-famous and Japan became fashionable, it was already one of the top dining destinations in Tôkyô in the 90s, as it became...coveted locally as soon as the Park Hyatt Tôkyô opened, introducing a new era of unparalleled luxury in Japan. More glamorous than ever, over the past generation or so, it has turned into an international legend. It's easy to understand why: the food is out-of-this-world, the service is top-notch, professional and classy yet friendly, the views are arguably the best in town, and the very design of the whole property stands at the exact meeting point where traditional Japanese aesthetics and sleek modernity meet, for a perfect blend of sheer beauty and gemütlichkeit. On our last visit we introduced first-time visitors to Japan to the delights of a lunch at the New York Grill :-) We were very gracefully shown to our table of choice and served by Mr. Tobias Schreiner, and had a fabulous meal as expected. The lunch (or the brunch on holidays) will give you access to a fantastic buffet for the starter and dessert, with a main course of your choice served at your table in the interval. While the property is particularly renowned for the unsurpassed quality of its Japanese beef, their other options are equally scrumptious and hard to resist. Their fish option during that season came with an incredibly delicious hazelnut sauce that would justify the publishing of a New York Grill recipe book in itself! As a result, we couldn't resist returning several times during that season! Thank you to all the team at PHT for such sublime memories each time!More

Date of visit: May 2019
Helpful?2  
Reviewed December 19, 2019 via mobile

The best steak I’ve had. I had visited the restaurant to celebrate an occasion and was seated in a quiet and nice window view far enough from the band to hear the music without it being too loud for the ear. Service was excellent and...all staff I dealt with speak English. The portions were good, prices would be high as expected in any restaurant in a five star hotel. If you opt for an Angus steak the prices are in line with other fine dining steakhouses . If you do opt for Kobe beef the price almost triples, but they offer other japanese meat alternatives if you do not want to pay for the “Kobe” brand name.More

Date of visit: December 2019
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Questions & Answers
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faldakheel90
June 8, 2019|
AnswerShow all 4 answers
Response from JunoAmarone | Reviewed this property |
The restaurant serves meat from both the US, Japan and other high-end meat producing countries, such as New Zealand and Australia.
0
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moments_with_mary
June 28, 2018|
AnswerShow all 2 answers
Response from DanChicago | Reviewed this property |
We made our reservation using Opentable
3
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meryll83
April 29, 2018|
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Response from G2521MCmaryw | Reviewed this property |
Yes
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