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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
We went there today to order 1 appetizer, 1 pasta and 1 pizza. The appetizer came first and there was no problem. However they mistaken our orders and served the pasta and pizza to a neighboring table. The pasta was already eaten and the fork...which had been in the mouth was put back in the dish before a waitress realized the mistake (management can check CCTV on 28/03/2020 around 16.40 at outdoor seats next to the glass wall). To our surprise, 3 minutes later the same pasta that was already eaten by the stranger was served to us! Only after we explained what we saw, the waitress attempted to change the meal and said the kitchen would redo it again. Well, too late. The trust is lost!
It is not okay to do it even under normal circumstances and especially during this pandemic this is TOTALLY UNACCEPTABLE! Do you seriously charge 90k IDR for an eaten meal with the risk of spreading COVID to your customers?More
Ok so I wouldn’t usually write a review unless it was incredible. This place, is, incredible. For our whole stay in Uluwatu, we couldn’t bring ourselves to eat anywhere else other than this restaurant. They have a huge menu and their food is cooked to...absolute perfection. The Italians would be proud. Such a lovely setting, incredible ice cream too. Not too pricy. It really is an absolute gem. Totally recommend this!!!!!More
Date of visit: February 2020
pib1980, Other at Pizzeria Italia Uluwatu, responded to this reviewResponded February 20, 2020
Thank you for visiting our restaurant during your holidays and leaving a kind review! We’re glad you had an incredible experience!
This restaurant produces quality pizzas, soup and salad. However we were disappointed with our calamari appetizer that was overcooked. We suggest the pizzas could be improved if spices including chilli and fresh herbs were offered to be added to any pizza to overcome some of...the blandness of some of the pizzas. Service was attentive and the owner seemed keen to hear feedback from customers. Restaurant is owned by restaurant opposite called Wildflour which is an excellent restaurant to visit.More
Date of visit: November 2019
pib1980, Guest Relations Manager at Pizzeria Italia Uluwatu, responded to this reviewResponded January 2, 2020
We are sorry you have experienced a less than expected dish.
We hope we can make it up to you at some point. Thank you for your feedback, we’re always trying to improve our service to all customers.
i m sorry but i think the toilet is too small for the wheelchair and also the entrance could be a problem......we are very sorry about it.
Thank you anyway to consider to come to our restaurant.