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Browns Brasserie & Bar Bluewater

The Plaza Lower Level | Bluewater, Greenhithe DA9 9SG, England
+44 1322 422880
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Overview
  • Excellent36%
  • Very good23%
  • Average17%
  • Poor13%
  • Terrible11%
Travelers talk about
“fish pie” (11 reviews)
“crab” (12 reviews)
“cakes” (10 reviews)
Open Now
9:00 AM - 11:00 PMAll hours
CUISINES
Bar, European, British, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Plaza Lower Level | Bluewater, Greenhithe DA9 9SG, England
All Details
Write a ReviewReviews (662)
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1 - 10 of 659 reviews

Reviewed 1 week ago via mobile

I must stress that my visit to Brown's wasn't 'bad' in any sense of the word... More like, 'disappointingly average'. I had heard an awful lot about this place through numerous friends and finally got round to going with a couple of them. The environment...More

Thank ChristopherTaylor95
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded 5 days ago

Hi Thank you very much for taking the time to leave us your feedback. I am sorry to read of your average experience. Please do mention any issues you have at the time of your visit as all my team are trained to deal any...More

Reviewed 1 week ago

This was the second time I have been to Browns, this time it was for our Work Christmas Lunch. The food was great, I had a Prawn Cocktail starter, followed by Salmon, then the Cheese Board; others in our party had the Christmas Lunch with...More

Thank Puddledancer55
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded 5 days ago

Hi Thank you very much for taking the time to leave us your great review. I am so pleased to read that you enjoyed your Christmas lunch with us. I shall make sure I thank the team for all their hard work. We look forward...More

Reviewed 2 weeks ago via mobile

We had the fish and chips, it was very small in quantity of actual fish with a lot of oil soaked batter. Staff friendly and keen to help. Drinks price is high as was the food for what you get. Good location and furnishings good.

Thank Coronation11
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded 2 weeks ago

Coronation11, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for leaving feedback.

Reviewed 2 weeks ago via mobile

visited here with group of friends last week for a birthday. Food was mixed. Fish and chips and the steaks all looked and tasted good. Veg options with the mushroom tagitelle and Guinness pie very average at best. We were served by 3 waiters. Jo...More

1  Thank 207daveb
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded 2 weeks ago

Hi Thank you very much for taking the time to leave us a review. I am so pleased that you were well looked after by Jo and Megan and that the food was of our usual high standard. I am however sorry that you did...More

Reviewed 2 weeks ago

my wife and i decided to have a new years eve meal at this restaurant this afternoon. we arrived about 15:45 and waited to be seated for ten minutes. after being shown to our table with no menu we were again left for some time...More

2  Thank Mick W
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded 2 weeks ago

Hi Thank you very much for taking the time to leave us your feedback. I am so sorry to read that the service was not up to our usual standard. I shall make sure I pass on your comments to the team for immediate improvement....More

Reviewed December 9, 2017

We use this restaurant as a meeting place when getting together with friends from Essex. For a shopping centre restaurant the atmosphere and food are both very good. The staff are always friendly and a big thanks to Jo, who not only looked after us...More

Thank Martyn C
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded December 11, 2017

Hi Thank you very much for leaving us your great feedback. I am so pleased that you are well looked after when you visited us. I shall make sure I thank Jo and the team for all their hard work. We look forward to seeing...More

Reviewed December 8, 2017 via mobile

I approached the thought of our work Christmas meal at Browns with some trepidation, as I had a meal in another of their restaurants a while ago and wasn’t impressed. Today’s experience couldn’t have been more different - great service, very good quality food for...More

Thank KSXW
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded December 11, 2017

Hi Thank you very much for leaving us your brilliant review and score. I am so pleased that Bluewater was able to restore your faith in the Browns brand. We look forward to seeing you again soon! Kindest Regards Browns Bluewater Team

Reviewed December 8, 2017

Came in for drinks and was pleasantly surprised by how well we were looked after by the bar team (especially guy in black shirt). He helped us choose cocktails and wine and there was no quibble when my friend returned a flat beer.More

Thank patfinney
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded December 11, 2017

Hi Thank you very much for leaving us your great review. I am so pleased that you were well looked after by my bar team. I shall make sure I thank them for all their hard work. We look forward to seeing you again soon!...More

Reviewed December 5, 2017 via mobile

My sister and 2 sisters-in-law attended for afternoon tea along with my 3 year old son. Our table wasn’t ready on time which was a little annoying considering we had booked in advance but once it was and we were seated we were greeted by...More

Thank LJoR2014
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded December 8, 2017

Hi Thank you very much for taking the time to leave us your fantastic review. I am so pleased that you were well looked after on your visit with us. I will make sure I thank Charlotte for all her hard work and generosity with...More

Reviewed December 3, 2017 via mobile

9 people for group meal. Having read the mixed reviews beforehand, we went with an open mind. I have to say considering the size of the venue, it manages to feel reasonably intimate. Food was good - well cooked, “right” size portions. Very well stocked...More

Thank DRJ1965
General Manager A, Manager at Browns Brasserie & Bar Bluewater, responded to this reviewResponded December 8, 2017

Hi Thank you very much for taking the time to leave us your review. I am glad we were able to exceed your expectations. I shall make sure I pass on your feedback to the team. We look forward to seeing you again soon! Kindest...More

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Ask a question
Questions & Answers
susie1717m
October 9, 2016|
AnswerShow all 5 answers
Response from Browns B | Property representative |
Hi Susie Yes we do serve Afternoon Tea for £12.50 per person, all week from 2.30 until 5.00. Our traditional afternoon tea comes with a selection of butter brioche rolls: smoked salmon with chive and lemon cream cheese... More
3
Votes
Warren020151
January 2, 2015|
AnswerShow all 4 answers
Response from veebeedee | Reviewed this property |
I think they apply a service charge to groups above a certain number. I don't think it is compulsory to pay. We were eating there yesterday as a couple and there was no service charge.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$12 - $41
Meals
Lunch, Dinner, Breakfast, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Accepts Credit Cards
Good for
Families with children, Business meetings, Bar scene, Special occasions, Large groups, Romantic
Open Hours
Sunday
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: The Plaza Lower Level | Bluewater, Greenhithe DA9 9SG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Greenhithe
  • Phone Number: +44 1322 422880
  • E-mail
Description
Our menus are carefully created using exceptional ingredients and our chefs are chosen for their talent, passion and flair. We believe that every occasion should be exceptional, whether you're joining us for a coffee, brunch with friends, dinner with the family or a big celebration. Join us for a bit of fizz and a lot of sparkle - you could try one of our famous cocktails, all shaken and stirred with equal measures of skill and enthusiasm.
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