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After having a quick scan of reviewes of restaurants in Preko I was pretty comfortable that we were not going to have a bad meal, no matter where we ate. Unfortunately we were to be proven wrong.
Let's start with the service. We were left...waiting to be seated for nearly 5 mins after initially asking if there was space for us, clearly seeing free tables without reserved signs. After asking again, we were pointed in the direction of a table and left to seat ourselves.
I regained some hope after ordering drinks and food and some tune pate and fresh bread was brought out, which was tasty.
Despite the restaurant looking like they were following COVID guidelines quite well, the waiter leaned over the back of me to lay cutlery, which was totally unnecessary.
Whilst I was only halfway through my starter the main course was presented to me and I had to move my plate out of the way to make room for the dish which was put in front of me. I was clearly still eating my starter and no check was made before bringing the main out.
One of the dishes we ordered was forgotten and had to be reminded about.
We were left for ages and ages with our plates stacked to the side of the table with half eaten meals and had to actively seek attention from the staff to be seen to.
We had some issues with the food and provided feedback, which was met defensively. Whether it be a matter of taste or style of cuisine, the feedback was not at all handled well.
After asking for the bill, as I had had enough of this poor experience, it took another age to get the card machine brought over for payment. There was no apology and again the waiter was defensive about the feedback provided.
We've spent the last 10 days in Croatia, eating out at least 1 meal every day, and this was the first poor customer service and dining experience so far.
There are plenty of other places in town, do yourself a favour and eat elsewhere.More
Upon coming to this Restaurant, we were welcomed by waiters and sitted on table for two. Food was great, we even got Tuna paté on house.
Only con is that we waited cca. 10 minutes to order, but that is because it was overcrowded, but...2 waiters on 30 people and more is little bit understaffed.More
Ich war das erste mal in Preko. Wir waren 14 Tage hier. Und haben zehn Abende hier wunderbar gegessen. Top Service, sehr aufmerksames Personal. Ich empfehle das Restaurant sehr.
It was my first time in Preko. We were here for 14 days. And ate ten...wonderful evenings here. Top service, very attentive staff. I highly recommend the restaurant.More
We have been 2 years before in this restaurant...and it has changed now. Not to better.
This time we had almost the same meals as 2 years ago- fish starters, fish soup, grilled tuna and grilled Adriatic squid.
Soups and starters were ok. Squid was...really a "local" squid, grilled properly. However, tuna steaks were way overcooked. We specifically requested raw, but we got overcooked, almost cremated tuna steaks. Restaurant was quite busy, so we said ok, we'll eat it and just mention to waiter that it was overcooked. Of course, we needed olive oil to soften this wooden steaks a bit, but this is anyway normal practice for any kind of fish dish, especially in Croatia (we are locals).
Service was a bit slow and waiter was in big rush all the time, running away from the table before we finished talking to him..not to mention that we didn't feel comfortable as guests...
When we were about to finish, I said to waiter that tuna was overcooked, but he was kind of challenging me in a way "maybe a bit, but nothing serious". This is not what I call good service.
And final negative surprise came with the bill - they charged additionally olive oil (???). I have never seen it, especially in Croatia, being an olive-oil country with very common practice to "bath" fish in olive oil. We even say that fish swims 3 times - in the sea, in olive oil and in wine...
By charging an olive oil 10kn on the 1300kn bill is at least unfair...not to mention customers bitter aftertaste that remains...
Unfortunately we won't come back to this place because of this experience.More