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Eats of Eden

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RATINGS
Food
Service
Value

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CUISINES
Cafe, British
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Brunch
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meals, features

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Reviews (56)
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LanguageEnglish
Traveler rating
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Reviewed 2 weeks ago

I booked afternoon tea for my friend's birthday, we had a lovely afternoon. The sandwiches were very fresh and garnished with a crispy salad. The cakes and cream scones were delicious. We couldn't finish everything and so took some home in takeaway boxes (provided by...More

Date of visit: March 2020
Helpful?
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded 2 weeks ago

Hi HappyGinny, Thanks for taking the time to send us your feedback We are thrilled to learn how much you enjoyed your afternoon tea (the picture of it looks fabulous!) All The Best, Flowerland

Reviewed 4 weeks ago

We usually come here for lunch - they served really good food with really good fresh seasonal veg. We were surprised to find the menu had changed, - no real cooked food any more and a much reduced choice. I ordered the breakfast and hubby...More

Date of visit: February 2020
Helpful?1  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded 3 weeks ago

Hello Janetcovacic, Thanks for taking the time to review your us and we are really sorry to hear that your experience wasn't as expected when you visited us We are working really hard behind the scenes to implement all the changes to the restaurant service...More

Reviewed February 23, 2020

We Visited the garden centre for a look at their lovely plants and decided to stop by the restaurant for a cup of tea and a sandwich . Although it was very busy we were able to find a table and went to order our...More

Date of visit: February 2020
Helpful?
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi James, Thanks for taking the time to review us and your feedback is hugely appreciated We have (and are still) undergoing huge changes to our restaurant offerings & service but are hopefully nearing the point where we have things working exactly to our liking....More

Reviewed February 23, 2020 via mobile

Have just arrived for our sunday carvery to find that it has now changed to table service..... service being a loose word, well below average. Prices have gone up £4 for a slice of very dry looking cake. Gone down hill in the space of...More

Date of visit: February 2020
Helpful?1  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi emkimmy, Thanks for taking the time to review us and your feedback is hugely appreciated We are undergoing the biggest changes to our restaurant offerings & service for many years and we have come across plenty of bumps in the road as we have...More

Reviewed February 21, 2020

What an ordeal to get served in this place. Five people behind the counter each one more incompetent than the other. I had to ask to be served after standing for what I felt was a polite amount of time. Everything was too much effort...More

Date of visit: February 2020
Helpful?1  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi Nobody, Thanks for taking the time to let us know of your disappointment, we apologise that your experience at Flowerland/Eats of Eden was well below expectations. We now have a full complement of staff with complete training on our new processes so we really...More

Reviewed February 17, 2020

This was a nice place to go for a relaxed lunch I used to enjoy going for sunday carvery. Having dietary requirements i could chose what i could eat from the counter. Now you order at the electronic til, and the assistant has to handwrite...More

Date of visit: February 2020
Helpful?4  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi Rachel R, Fisrtly, can we apologise that your experience at Eats of Eden/Flowerland was not up to expectations on this occasion as many visits to our cavery in the past After much thought and consultation between FL management and our valued customers, the decision...More

Reviewed February 15, 2020 via mobile

Well started by ordering Eggs Benedict when staff member took my order he asked did I want Han or salmon at this point I Thought this did not bode well. On receiving the dish the muffin was soggy the hollandaise sauce was cold and not...More

Date of visit: February 2020
Helpful?1  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi Summer, Thanks for your feedback and of course apologies on the lack of good service and for the poor food quality that your experienced on the 15th February We have just finished a bedding in period for our new restaurant with new staff and...More

Reviewed February 8, 2020 via mobile

We were prepared for a wait as, post ordering, we watched three other families get their money back for food not arriving. However, it was two o’clock and lunch was dying down. We were in no particular rush, so we had our drinks and waited...More

Date of visit: February 2020
Helpful?1  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi John S, Can I thank you for your feedback and apologise for the lack of service quality that you experienced on your visit to Eats of Eden @ Flowerland earlier this month Our new restaurant processes have taken longer than expected to filter down...More

Reviewed February 8, 2020

A typically busy Saturday at a garden centre meant we we prepared for a bit of a wait on the restaurant for our family lunch out... It was clear that there were problems when lots of customers started asking for their money back. The restaurant...More

Date of visit: February 2020
Helpful?1  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi Louise K, Thanks for your review and of course we apologise that your experience when you visited us was not a positive one We have made huge changes to our restaurant offering and service style since the turn of the year and have encountered...More

Reviewed February 8, 2020

This place used to be a regular for me but I haven't been here for a while. I ordered two eggs on toast from the menu, not a difficult order. When it arrived it was only a single egg. I took it back and told...More

Date of visit: February 2020
Helpful?2  
Escape07141666356, Marketing at Eats of Eden, responded to this reviewResponded February 27, 2020

Hi Gazzetta, Thanks for your review and apologies for the confusion our staff created with your breakfast earlier this month We now have a full team of staff trained in our new restaurant processes so hopefully you will come and see us again soon Regards...More

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Questions & Answers
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LoveTravel256828
January 20, 2020|
AnswerShow all 2 answers
Response from KenMaideheadUK | Reviewed this property |
It depends on what you order!
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