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Terrace Restaurant at Hartsfield Manor

Hartsfield Manor Sandy Lane, Betchworth RH3 7AA, England
+44 1737 845300
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Overview
  • Excellent32%
  • Very good29%
  • Average14%
  • Poor16%
  • Terrible9%
Travelers talk about
Restaurant Hours
CUISINES
British
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hartsfield Manor Sandy Lane, Betchworth RH3 7AA, England
All Details
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11 - 20 of 74 reviews

Reviewed September 22, 2016 via mobile

It is a lovely hotel but lacking attention to detail. Ok I stayed in the annex which was ok but no biscuits with the tea and coffee in the room. The TV was rubbish kept going off and real basic channels all snowy. The light...More

Thank Gwizard1
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded October 4, 2016

Dear Guest, Thank you for taking the time to review Hartsfield Manor. I am disappointed that your stay was not as you expected. I will pass on your issues and comments to the teams involved, so we can improve upon these and make sure these...More

Reviewed August 7, 2016 via mobile

Really sorry to give a bad name to such a lovely place but customer service was a joke ! Apparently it's the customers fault the bed was soaking wet from the mattress up ! We must have poured something on our bed ! There is...More

Thank benfure
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded October 4, 2016

Dear Guest, Thank you for taking the time to write your review. I am severely disappointed to hear that your stay was not as you expected, and you do not feel that you received the highest level of customer service that we pride ourselves on....More

Reviewed July 30, 2016

As long as they don't change the chef then you are in for a treat! Loved the way they treat the fish and some tasty veg tooMore

Thank Dolman333
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded August 1, 2016

Dear Guest, Thank you for taking the time to share your experience of Hartsfield Manor. I am delighted that you enjoyed your experience and i will be sure to pass on your comments to the teams involved. We hope to welcome you back to Hartsfield...More

Reviewed July 14, 2016 via mobile

I surprised my partner with a night away here, was a cheap deal on groupon with a two course meal and bottle of wine with it, I wasn't expecting to much but was great and wouldn't definitely recommend going we are waiting for the deal...More

Thank paigebeaumont
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded August 1, 2016

Dear Guest, Thank you for taking the time to review your stay at Hartsfield Manor. I am delighted that you enjoyed your stay and i will be sure to pass on your comments to the team. We look forward to welcoming you back to the...More

Reviewed July 5, 2016

The whole weekend from start to finish was fabulous. The wedding planner Natalie left no stone unturned. Her attention to detail made the wedding a fantastic event for everyone. The rooms, the service, the food, everything was great. I honestly couldn't find fault with anything...More

Thank gillharbrow
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded August 1, 2016

Dear Guest, Thank you for taking the time to share your experience of Hartsfield Manor. I am glad that we could be part of your son's big day and thoroughly delighted that you all had a fabulous wedding at Hartsfield Manor and i will be...More

Reviewed June 21, 2016 via mobile

I spent a couple of nights here and attended a course here. The facilities for business are really good. The environment is very restful. The gym is basic. The standard rooms are small but fine and the bathrooms are actually of a high standard. The...More

Thank Steve B
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded June 30, 2016

Dear Guest, Thank you for taking the time to review your stay at Hartsfield Manor. I am delighted that you enjoyed your stay and i will be sure to pass on your comments to the team. We hope to welcome you back to the hotel...More

Reviewed June 13, 2016

Decided to stay here for one night as its only about 20 minutes from Gatwick Airport. The hotel has a very long drive passing through well kept grounds and is a very impressive building building our hopes up. We were greeted at reception, informed the...More

Thank Jonathan G
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded June 14, 2016

Dear Guest, Thank you for taking the time to share your stay at Hartsfield Manor. I am disappointed to hear that your stay did not meet our expectations. I will pass on your comments to the relevant teams, so we can improve upon the experience...More

Reviewed May 20, 2016 via mobile

Booked a room a three months in advance. Rang me the night before and cancelled. Wasn't happy at all. Looks like I dodge a bullet from the reviews.More

Thank Chris T
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded June 8, 2016

Dear Guest, Thank you for taking the time to review Hartsfield Manor. I am disappointed that to hear that this has happened to you. I will pass this on to the relevant teams, so we can improve upon the experience our guests receive while staying...More

Reviewed May 7, 2016 via mobile

We only stayed one night but it was awful. The room we stayed in was not in the main building but in an annex. There was no air conditioning in the room and the whole building was boiling hot. It was very muggy. The bed...More

Thank Aurelievan
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded May 12, 2016

Dear Guest, Thank you for taking the time to review your stay at Hartsfield Manor. I am dissapointed that your stay at Hartsfield Manor was not what you expected. Rest assured i will pass on your comments to the team so we can improve and...More

Reviewed May 3, 2016

Stayed here as a quick 20 minute run to Gatwick the next day. This hotel is a great place, easy on the eye, rooms are well equipped and clean and warm. No noise as you are far from the road. Lots of bunny rabbits. The...More

1  Thank Alan R
njarousseau, General Manager at Terrace Restaurant at Hartsfield Manor, responded to this reviewResponded May 12, 2016

Dear Guest, Thank you for taking the time to review your experince of Hartsfield Manor. I am delighted that you enjoyed your stay at Hartsfield Manor and i will be sure to pass on your lovely comments to all those involved. We hope to welcome...More

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Ask a question
Questions & Answers
Emma M
January 3, 2017|
AnswerShow all 2 answers
Response from njarousseau | Property representative |
Dear Emma, Thank you for enquiring about a dinner reservation at Hartsfield Manor. Unfortunately, the hotel is currently closed. Therefore, we regrettably cannot accommodate your booking this Saturday. We do apologise for... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Serves Alcohol, Full Bar, Highchairs Available, Wheelchair Accessible
Good for
Business meetings, Families with children, Large groups
Location and Contact Information
  • Address: Hartsfield Manor Sandy Lane, Betchworth RH3 7AA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Betchworth
  • Phone Number: +44 1737 845300
  • E-mail
  • This restaurant is at Hartsfield Manor, Betchworth
Description
Whether you’re looking to enjoy a memorable meal with family and friends in our welcoming Terrace Restaurant or a light snack from our comfortable bar and lounge, Hartsfield Manor is the ideal setting for your next dining experience. Our dishes are freshly prepared using only the highest quality ingredients and are all simply cooked to perfection.
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