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Princess Garden

Certificate of Excellence
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1-3 Brewery Lane, Ponteland NE20 9NZ, England
01661821818
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214 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Been to princess garden a couple of times with family and every time I have visited the staff have been exceptional and very helpful. I have tried several different dishes and all have been fantastic. All dishes are cooked to order. The prawns and smoked chicken are delicious! Will definitely be returning soon. Such a great friendly atmosphere.

Helpful?
Thank Abbie-e-m96
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Service and venue O.K food poor. We ordered duck dishes. The meat was average but contained large amounts of fatty flesh which was inedible. When we complained the manageress said this was normal for a duck dish and we would need to ask if we wanted the meat separated. This has not been our experience in other Chinese restuarants, the... More 

Helpful?
Thank Roger G
Barney1573, Owner at Princess Garden, responded to this review

Dear Roger G, Thank you for taking time out to post your review. Its is a well known fact that duck is a fatty meat and if its not fatty then its normally over cooked. Having read all your other reviews it would appear that you don't have much luck dining out and have only ever left 1 positive review... More 

Northumberland, United Kingdom
Level Contributor
85 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Been visiting here for many years through different owners. Food is consistently good, service can vary but overall good. Banquet buffet is excellent value, especially if on a budget - well worth a try!

Helpful?
Thank Tony H
Bedlington, United Kingdom
Level Contributor
39 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This restaurant do a very good special on a Monday Night when you can eat as much as you cope with for a reasonable price of £12.50. If you want Duck it is an extra £3 per head which is ok.

Helpful?
Thank bill s
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Back to The Princess Garden again,this time with my wife and two small kids. Service great,manager very good with the kids and the food was fantastic as usual. We will be back again.

Helpful?
Thank nicholas f
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I visited with friends for a social night out and love it. This is a "all you can eat" but cooked to order resulting in fresh food to a high standard, the staff were amazing and friendly and went above and beyond to ensure we had enough food and drinks throughout the night and checked we were happy. We will... More 

Helpful?
Thank Lindsay C
Bridge of Allan
Level Contributor
63 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Went for an evening meal, we booked a table. Just as well, it was jumping. The food was great, very nice, hot and served quickly, staff attentive & friendly. We only come down on holiday combined with family business, but next time we're here we'll be back.

Helpful?
Thank Ann-Victoria M
Carrickfergus, United Kingdom
Level Contributor
67 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I really enjoyed my visit to the Princess Garden, the food was very nice and the atmosphere was friendly. We just got meals of the main menu but were tempted by the buffet menu but not being massive eaters decided against but other tables had them and they looked good. Only slight complaint would be the tables are really small... More 

Helpful?
Thank Thanatos72
Newcastle Upon Tyne
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2016

Not been since our last disastrous visit. As Paul liked to mention we keep coming back ? I have not since last time but my son wanted to go Saturday night. The food was good, service was much better, so much so the young lady who looked after us gained a £10.00 tip ! Nice to see Elaine on the... More 

Helpful?
Thank MichelleH11
Barney1573, Owner at Princess Garden, responded to this review

Hi Michelle, Thank you very much for your review. We at Princess Garden are very pleased that this was a much better experience for your party. We look forward to seeing you again soon and are very pleased you have come back. Best Regards Paul Stephenson. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Been a while since we were here and noticed a couple of poor reviews on trip advisor. However, it was perfect. The staff were very friendly and the hostess/manager was attentive and charming. We tend to stick to prawn dishes, as my wife doesn't eat meat, and they were tasty and freshly prepared. The accompanying sauces were light and the... More 

Helpful?
Thank geoff l
Barney1573, Owner at Princess Garden, responded to this review

Hi Geoff, Thank you very much for kind words and support,we try our very best at all times but we don't always get it right as you can see from a few other reviewers. Please don't leave it to long until your next visit. Best Regards Paul Stephenson. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Chinese, Asian
Meals
Dinner, Late Night
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Families with children, Special occasions, Large groups
Location and Contact Information
  • Address: 1-3 Brewery Lane, Ponteland NE20 9NZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Northumberland  >  Ponteland
  • Phone Number: 01661821818

Questions & Answers

Questions? Get answers from Princess Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?