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The Port of Call

Certificate of Excellence
Bar, British, Grill, Welsh, Gluten Free Options
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Port of Call Church Street | Church Street, New Quay SA45 9NT, Wales
11:00 am - 11:00 pm
Open now
All hours
Sun - Sat 11:00 am - 11:00 pm
More Info
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Portsmouth, United Kingdom
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had good expectations for dinner - the menu looked appealing, but unfortunately, the delivery was average. The food seemed just heated up pre-prepared dinner - children's chicken nuggets, chips and beans, were adequate, the pasta and sauce - ladle of sauce on a large bowl of pasta-slightly dried out, and the pie was average. Service fast, and staff were... More 

1 Thank Hantsmum123
Conwy, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a large family meal at the Port of Call last week. The food was freshly cooked and of a very high standard. The staff were friendly and keen to make our visit as pleasant as possible. The service was excellent. The pub/restaurant was lovely inside and spotlessly clean. At the end of the evening the chef entertained us... More 

Thank Hayley S
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very friendly, lovely quality food, fantastic view of the sea from the outside seating area. Would definitely return.

Thank Jo H
Stafford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great friendly service, the new owners are lovely & went the extra mile with making sure our family, especially my 5 year old son! were made to feel welcome! We had a few great family meals here & when I booked for 10 of us one evening they were happy to accommodate us all & cater for all age ranges... More 

Thank alisonywebster
Welshpool, United Kingdom
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My children and I arrived late in Newquay - all famished and tired - and received a very warm welcome at the Port of Call. We ordered fairly simple meals which arrived promptly and were of very good quality, well presented and really tasty! Excellent value for money too. We will definitely return. Thank you once again for looking after... More 

Thank Parrys2000
acemel, Owner at The Port of Call, responded to this review

Hi Parrys2000 Thank you so much for reviewing us at the Port of Call :) we are so pleased we could accommodate you and your family. We look forward to seeing you next time you are in NQ More 

Aldridge, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just had our third meal here as we were so impressed with the first two visits. Think it is under new ownership this year and it's obviously going very well as the food is superb and you need to book as all tables were reserved. The staff are all lovely and for sure we will be back :-)

Thank wartim
acemel, Owner at The Port of Call, responded to this review

Wow! what a fantastic review. Thank you Tim and Penny for the wonderful things you have said. It has been a pleasure meeting you all :) More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Having dinned with my family at this establishment we was very impressed not just with the quality of food but the happy, friendly and generous staff. They couldnt do much else for us with regards to my 2year old always polite and outgoing bringing him colouring books and crayons (which you don't get anymore) The food well what can i... More 

Thank Scott G
acemel, Owner at The Port of Call, responded to this review

Thank you Scott G for your review...it was not difficult to be nice to your gorgeous son. I think he had all the waitresses wrapped around his finger that night. We look forward to welcoming you and your family to the Port of Call next time you visit NQ :) More 

Level Contributor
69 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Very disappointed to visit a restaurant that serves frozen processed food, and admits to it. I ordered fish & chips, which when arrived was supermarket freezer quality. My daughter ordered chicken goujons which were hard processed, reheated and not edible. My partner order dressed crab which came not dressed - dry tasteless crab meat (packet quality, not fresh) in a... More 

4 Thank tomail33
acemel, Owner at The Port of Call, responded to this review

Hi tomail33 and thank you for taking the time to write us a review. As the owner of the Port of Call (Mel) I would like to address your scathing comments: I find your comments slanderous that the restaurant admits to serving processed and frozen food. The fish is not on our menu with any reference to it being made... More 

Level Contributor
106 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had lunch here as a family .Restaraunt has nice decor .Outdoor seating are for nice days and wi fi to keep the kids happy .My son had a milkshake which he said was really good . Found the menu a bit uninspiring normal pub grub menu ,expected a bit more as it is a Restaraunt . I ordered Fish and... More 

1 Thank duncandonuts190
acemel, Owner at The Port of Call, responded to this review

Thank you so much duncandonuts190 for taking the time to review us. We really do appreciate your lovely comments. We do serve local cardigan bay crab with homemade bread and this is advertised around the restaurant. More 

Halifax, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stumbled upon Port of Call following a tiring walk on the coastal path. For some reason there were few customers, but the decor was fresh and tasteful, the greeting and service bright and genuine and the food first class, cooked fresh to order and reasonably priced. I had a bottle of beer, but only after eating did I spot they... More 

Thank JuanHuNose
acemel, Owner at The Port of Call, responded to this review

Thank you so much JuanHuNose for taking the time to review us. We really do appreciate your lovely comments and i am glad we exceeded your expectations :) More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4 of 5 stars
Average prices
$5 - $25
Bar, British, Grill, Welsh, Gluten Free Options
Brunch, Drinks, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Wine and Beer
Good for
Large groups, Special occasions, Business meetings, Dining on a budget, Families with children
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: Port of Call Church Street | Church Street, New Quay SA45 9NT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Ceredigion  >  New Quay
  • Phone Number: 441545561736
Welcome to the Port of Call. I have been reliably informed that this was the 3rd house to be built in New Quay. Nestled between traditional stone built houses and shops this characterful place always offers a warm welcome. Home prepared/cooked food and fresh locally produced ingredients offer you the taste of West Wales. Take a boat trip to see the dolphins playing in the Bay or just sit and have a glass of something cold while watching the sea from our terrace.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Port of Call and other visitors
3 questions
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Brecon, United Kingdom
2 months ago
Brecon, United Kingdom
2 months ago

See all questions (3)

Questions? Get answers from The Port of Call staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?