We have eaten here many times over the last year, sadly not since the Covid 19 lockdown. We are now getting withdrawal symptoms for their outstanding Chicken Tikka and Chicken Karahi. Never been disappointed here, either for eating in, takeaway or delivery
We have eaten in the restaurant before on many occasions and have never been disappointed, so we thought we would try delivery instead. After ordering and waiting over an hour and a half for the food to arrive, the chicken in both dishes (Rogan Josh...and Pasanda) has a very odd/strange consistency and was not the same taste or consistency from what we both remembered previously. Obviously after seeing and not being able to eat the chicken I called and explained how we thought and explained we waited over an hour and a half for the food and was massively disappointed. Asked to speak to the manager but he was out, so no explanation or plan given from any staff and had the phone put down twice whilst asking for some money back from the food we ordered. So I was instructed to call back at 1730 tomorrow to speak with the manager. Disappointed and let down!More
I ordered a takeaway at 6.17pm and it was delivered at 7.50pm!!!! and I had to re-heat the food before we could eat it. I rang several times and on each occasion was told it would be with me soon!! I live two minutes drive...from the restaurant!! I will NEVER again order from Zaika. The owner was on holiday but as a regular I will be going in to see him on his return.More
Not sure how this restaurant got a 4.5 rating but have to tell that this was the worst Indian food we ever had. The food was so bad that we had to leave most of the food on the table. Do not visit this restaurant...if you want anything Indian.More
Visited on a Tuesday evening. The place was very quiet as early. I always enjoyed the food here and again was not disappointed. I would recommend king prawn Puri to start and chicken patia to follow with a squeeze of lemon or lime to bring...out the flavours. One of the best I’ve had. (And that’s a lot)More
Ordered a takeaway yesterday from our local, Zaika. A chicken tikka masalla, a chicken madras & a plain naan bread. All very good.
I visited this restaurant with my partner a few weeks ago. Sadly, a very disappointing meal. To begin with, we were served popadoms and chutneys. When these arrived we noticed that the onion salad looked really dry and didn’t appear very fresh. Upon poking it...around a little we noticed lots of the onion was actually the dry core as apposed to flesh. After picking around this and trying a little with my popadom I was shocked to bite down on a share of plastic. I brought this to the attention of the waiter when he came to collect our dirty plates, I didn’t expect anything from them I just wanted them to notify the chef so he didn’t serve plastic to anyone else. Sadly, his reaction shocked me. He said ‘oh that’s strange, you’re the third person to mention that they have found plastic in the onion salad, very strange. I’ll take that away for you’!!! Surely if this had already been reported they would dispose of the onion salad, not continue to serve it to other guests! We were the only people in the restaurant at the time so they certainly would’ve had time since the last guests notified them of this to resolve the matter. Forgetting the plastic, the other chutneys were lovely. However the popadoms algae a distinct taste of old oil, they weren’t pleasant at all. Our main dishes were very tasty but the quality of chicken was a let down. It had the texture of reconstituted chicken as opposed to real chicken breast. Unfortunately, we don’t plan to return mainly due to the quality of the chicken but also due to our worry about the plastic issue in the kitchen. If this is ignored then what else is lurking in the kitchen which gets ignored?More
Zakia on Nork Way. Nice friendly service and a decent curry, we had a few meals here its definitely worth a visit.
Had visited this restaurant this week. Food was beyond the words and service is amazing. Great atmosphere and we was warmly welcomed to the restaurant. Definitely recommend this place if you visit Banstead.
We went on a buffet evening, what value, what food. It was delicious. The starters, the mains perfect. This is one of my favourite local restaurants. Service is perfect, polite and helpful. Thank you for a wonderful meal. We will come again soon.