Kumo Restaurant

Kumo Restaurant

Someone from this business manages this listing.
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+81 136-55-6421+ Add website
Hours
Sun
11:30 AM - 10:00 PM
Mon
11:30 AM - 10:00 PM
Tue
11:30 AM - 10:00 PM
Wed
11:30 AM - 10:00 PM
Thu
11:30 AM - 10:00 PM
Fri
11:30 AM - 10:00 PM
Sat
11:30 AM - 10:00 PM
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.3 of 5 bubbles
Service
4.5 of 5 bubbles
Value
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$6.00 – $38.00
CUISINES
Japanese
Meals
Lunch, Dinner, Late Night, Drinks
features
Is this an Asian restaurant?
About
Japanese soul-food by day, a dazzling Hokkaido izakaya by night. Kumo Restaurant is Niseko’s place to eat, drink and enjoy.
PRICE RANGE
$6.00 – $38.00
CUISINES
Japanese
Meals
Lunch, Dinner, Late Night, Drinks
FEATURES
Reservations, Private Dining, Seating, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Credit Cards, Table Service
4.5
4.5 of 5 bubbles53 reviews
Excellent
33
Very good
11
Average
5
Poor
3
Terrible
1
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

RayPeeVee
2 contributions
5.0 of 5 bubbles
Feb 2020 friends
We have been to the Kumo about a dozen times so far this trip - mainly lunches on the hill. What a find!!! Coffee (500yen) is the best on the hill - tastes like double shots - not the anemic stuff served elsewhere. And the chocolate pudding (1000yen) is to die for. Prices for mains (around 1700 yen) are very reasonable. The most popular lunch dishes in our group are the chicken nanban and the tofu dish (which even I think tastes good and normally I don't like tofu). The other dishes on the menu have also not disappointed. The staff (Otabek,Trixie and colleagues) are friendly, helpful and know their menu. There is a good relaxed vibe amongst the staff. If you are on the hill there is a back entrance next to King Pair Lift 1. Leave your skis and boards on the racks, brush of the snow. Thru the door, into the lift, down one floor, walk through the ski concierge, turn left, keep walking past the shop, past the cafe, past reception and into the restaurant.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kumojordan
Dear RayPeeVee, We appreciate you coming back to Kumo so often, and taking the time to review us. I am glad you enjoyed your time with us so much and found our ski-in ski-out location convenient. You are correct about our coffee, we use a double espresso shot as standard, I am glad you could notice the difference. I will pass your kind feedback on to Otabek, Trixie and all the team. We are all looking forward to serving you again on your next trip to Niseko. Kind regards, Jordan Redwood Kumo Restaurant Front of House Manager
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trisha_Elliott
Edinburgh505 contributions
5.0 of 5 bubbles
Jan 2020 family
We are staying at the hotel and have visited the restaurant twice now. Both were excellent meals and we will almost certainly be back at least once more before the end of the holiday. Our servers were Jocasta on the first night, and then Alex tonight. Both were lovely people and happy to answer questions about the menu and make recommendations. We had two completely different meals (ok, I confess we had chocolate dessert both nights...) and both were amazing. Keep up the good work and enjoy the season both of you! And say thanks to the guys in the kitchen too... your food is awesome!
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kumojordan
Dear Trisha, Thank you very much for your kind review. I have happily passed on your commendations to Jocasta, Alex and the kitchen team. I am glad to hear that you enjoyed your meal and the service during your time dining with us (the chocolate pudding is definitely worth having a few nights in a row). I look forward to having you dine with us again next time you stay with us at Skye Niseko. Kind regards, Jordan Redwood
Written January 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

patrick2042016
Perth871 contributions
4.0 of 5 bubbles
Jan 2020 none
Ski into Skye Niseko and had lunch at Kumo. With all these hotels with restaurants down slopes, plenty of choices and place to eat. This is full service and nice view to the Ace Family lift. Service is good. I had pork rice bowl - yummy. Has a good selection of beer, wine and cocktails. Menu for lunch is very good. Will need to come back again.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kumojordan
Dear Patrick, Thank you very much for your review. I'm glad to hear that our ski-in and ski-out accessibility made us the perfect spot to enjoy a meal with a view of the slopes. I'm looking forward to having you dine with us again next time you're out on the mountain. Kind regards, Jordan Redwood
Written January 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maya
23 contributions
2.0 of 5 bubbles
Jan 2024 solo
Not fine dining dinner as it advertises or prices suggest - wooden tables with cracks in them and the service was poor and rushed. The miso soup and entree arrived within 1 minute of ordering like fast food, probably why they forgot to provide a spoon and then disappeared so quickly I couldn't ask for one. No wonder its one of the few places with empty tables/ you don't need to book for dinner in Niseko!
Written February 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joseph T
Hong Kong4015 contributions
2.0 of 5 bubbles
Jan 2024 friends
Re-visited the restaurant after years of COVID interruption, we’re disappointed to experience the decline in food quality. It’s still acceptable but no longer enticing. Services were a bit slow & inattentive too. Went again the following ski season, more disappointed as the dishes were at best average & definitely not comparable to before & not to mention many of peers nearby. Dishes were not cheap at all. Not much service indeed.
Written January 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Venture45761463731
1 contribution
3.0 of 5 bubbles
Apr 2024 family
We ordered a premium set that includes a wagu but it's an absolute disgrace since the meat is the saltiest meat that you'll ever taste in your lives, it's even saltier than the sea. Too much salt is not good for my digestion as I feel nauseated.
Written April 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah O
San Francisco78 contributions
3.0 of 5 bubbles
Feb 2023 friends
I read the reviews before booking and chalked it up to maybe one off experiences, and especially coming back from the pandemic. I sympathized with the manager when he responded to negative reviews. However, I Ian here now adding to the negative reviews which I hate to do,, but this deserves to be mentioned. First, they charge an astronomical ¥6,000 per person cancellation fee 1-3 days before the reservation. I assumed this would be because they have impeccable service, and were booked. The restaurant was practically empty for our 7:30pm dinner. The hostess first took us to the worst table- fully exposed in the open in the front. When we asked to be seated deeper in the restaurant or even by a window in the back she said they’re saving that for a large party. There was no such large party that arrived. Sadly, we were placed in a booth, which was fine, but not our first choice. The menu is extensive and kind of like tapas style. We ordered so much food and it came out almost at the same time. At one point we had to stack plates to make room. The food was excellent. The waitress came by for the taking the food order and delivering the food. That’s the only time we saw her. She never once came by to refill our glasses with water, or even ask if we’d like more drinks. We’d have happily ordered a second bottle of ¥7,000 sake, but were never given the chance to place the order. Eventually we got more water but that was by someone else we flagged down. We had wanted to order coffee and dessert. But our waitress never came by. By the time we saw her again, we were annoyed, bo longer excited about dessert, and just wanted to get out of there so just asked for the check. Here’s the thing- we’ve been in Niseko for 10 days. We’ve dined at nearly every restaurant in town. How come this restaurant has such crappy service and the others do not? OK, there’s one other one in town that also has bad service, but it’s not widespread. It comes down to poor training by management. Skye Niseko is a great hotel and this restaurant has potential but the non-existent service means we’ll never return. We’ve been to Niseko 3 times… on our next visit this will not be a contender for any meal.
Written February 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BearDays
Bangkok27 contributions
5.0 of 5 bubbles
Feb 2020 none
Great menu and delicious noodles. The scallops were amazing. View of Mt. Yotei is awesome too. Breakfast can be busy.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kumojordan
Dear BearDays, Thank you for taking the time to review us. We aim to source Hokkaido produce for as many of dishes for breakfast, lunch and dinner and it sounds like we had the pleasure of serving you for all three. Breakfast can be busy before the ski lifts open at 8:30 but with over 180 seats, there is rarely a wait for a table. I have passed your kind comments on to our kitchen team and look forward to welcoming you back on your next visit to Niseko. Kind regards, Jordan Redwood Kumo Restaurant Front of House Manager
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

C W
Hong Kong40 contributions
5.0 of 5 bubbles
Jan 2020 friends
Delicious and delicate lunch! We had soup curry, beef fillet, teriyaki salmon don and ikura don. We love it!
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kumojordan
Hi Carol, Thank you very much for your kind review, I'm glad you enjoyed our wide range of lunch sets. I look forward to having you dine with us again soon. Kind regards, Jordan Redwood Kumo Restaurant Front of House Manager
Written January 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joseph T
Hong Kong4015 contributions
4.0 of 5 bubbles
Dec 2019 family
A trendy cafe serving fusion Japanese & Western food at a new luxury ski hotel. Ambience was cozy & yet casual. Food quality was reasonably well but not outrageously priced. We loved the grilled pork shoulder & snow crab congee of this dinner. Pork was very flavorful. Congee was a big surprise with robust flavors from crab roe & meat. If services can get a bit better, I will give another star for the very good value for money being offered.
Written December 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kumojordan
Hi Joseph, Thank you for leaving a review for Kumo Restaurant! I am glad to hear that you enjoyed the flavours of our locally sourced Hokkaido ingredients (the pork shoulder is from Yoichi; just a few train stops away from Niseko!). Your feedback has been passed onto our team to ensure that we can continue to create memorable experiences just like the one you received during your visit. I look forward to having you dine with us again soon. Kind regards, Jordan Redwood Kumo Restaurant Front of House Manager
Written December 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steve R
8 contributions
4.0 of 5 bubbles
Aug 2019 none
Excellent breakfast buffet, good dinner menu as well. Child-friendly place with great service. Easy to get a table in summer.
Written September 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GregTNiseko
Dear Steve R, Thank you for your recent visit to Kumo Restaurant. I am glad to hear you enjoyed both the buffet breakfast and dinner as well. We look forward to welcoming you and your family back again soon.
Written September 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

nadiahkimie
Petaling Jaya123 contributions
5.0 of 5 bubbles
Jun 2019 couples
Hirafu in June is almost a dead-town, with barely any restaurants open for business. So I was glad Kumo was open and ready to feed two hungry, tired and somewhat underdressed travelers. The food was delicious and service topnotch. I especially loved the crab congee with crab butter, and the Hokkaido beef filet with sea urchin butter was incredible. The price was not as expensive as I thought it would be considering the atmosphere and quality - a similar restaurant back in KL would easily cost at least twice more. If I find myself in Niseko in the near or distant future, I'd love to come and dine at Kumo again.
Written July 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GregT1995
Dear nadiahkimie, Thank you for visiting Kumo Restaurant on your recent trip to Niseko. I am glad to hear you enjoyed our summer menu and service. We look forward to welcoming you back on your next visit. Kind regards, Greg Turner
Written July 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jason K
Honolulu20 contributions
3.0 of 5 bubbles
Mar 2019 none
The menu was filled with local flavors. Many selections for drinks. The price was reasonable and quality was there.
Written July 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GregT1995
Dear Jason K, Thank you for taking the time to review Kumo Restaurant. I am glad to hear you enjoyed the food and drinks. We look forward to welcoming you back again soon. Kind regards, Greg Turner
Written July 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marcusev
Los Angeles2 contributions
5.0 of 5 bubbles
Jun 2019 friends
Very much enjoyed Kumo, pretty much everything else in town is closed at this time of year so not a lot of alternatives but we did dinner twice there and it did not disappoint. Simple menu but adequate choice and well priced. Food quality was high and wine list, while not overwhelming was more than decent.
Written June 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GregT1995
Dear Marcusev, Thank you for taking the time to review Kumo Restaurant. I am glad to hear you enjoyed it so much that you came back again. Thank you for the feedback regarding the wine list. We are currently reviewing our wine list and will be adding more options in the coming months. We look forward to serving you again on your next visit to Niseko. Kind regards, Greg Turner
Written June 14, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Guillermo
1 contribution
5.0 of 5 bubbles
Mar 2019 friends
Great mix of Japanese food and a contemporary environment with scenery landscape of Mt. Youtei. A must visit restaurant, the quality of food is great, with dishes from different parts of Japan.
Written March 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChrisNiseko
Dear guillermoapa, thank you for your review and I'm glad you enjoyed the food and views from our restaurant. We look forward to welcoming you back again soon! Kind regards, Chris
Written April 1, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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KUMO RESTAURANT, Kutchan-cho - Menu, Prices & Restaurant Reviews - Tripadvisor

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