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The food was very good but the service was better. We were staying at the Park Hyatt for around 2 weeks and we had one dinner and one lunch at Robata. Its definitely not cheap and yes you can drive 15-20 min to Kutchan town...More
Date of visit: January 2020
robatananiwatei, お客様担当マネージャー at Robata Niseko Naniwatei, responded to this reviewResponded March 2, 2020
Dear Ms. Chan,
Thank you very much for the great feedback! We are glad that you are happy with our service.
We look forward to your next visit. :)
Overpriced for what you get. Read the review under ‘Terrible’ dated Jan 17, 2020 and it says exactly what we experienced in every point. We did an 11 course meal at a 2 star Michelin restaraunt in Portugal that took 4 hours to eat. This...More
Date of visit: February 2020
robatananiwatei, Manager at Robata Niseko Naniwatei, responded to this reviewResponded March 4, 2020
Dear Ms. Rhonda,
Thank you for your time to write us a review.
We are sorry that you were dissatisfied with the course menu. We always do our best to serve quality food with premium ingredients but we would like to apologize if the pace...More
This is the second time I visited this restaurant. The chef has changed but the food quality remains the best. The home made plum sake is very good. The 540 days aged potato is only available to restaurants in Niseko and is a must try...More
Date of visit: March 2019
robatananiwatei, 支配人 at Robata Niseko Naniwatei, responded to this reviewResponded April 6, 2019
Dear Mr. Paul,
Thank you very much for the great feedback. It was our pleasure to have you and we are very glad to know that you are satisfied with the quality of our food.
We look forward to serving you again next time :)
A throughly enjoyable meal, staff were all very hospitable so only compliments on that front. Went for the medium priced Omakasei set. Overall nice but dessert was underwhelming. No complaints about the ambience or any loud groups, it was fine as far as we were...More
Date of visit: January 2019
robatananiwatei, 支配人 at Robata Niseko Naniwatei, responded to this reviewResponded February 5, 2019
Thank you so much for the wonderful review.
However, we are sorry to hear that the dessert was underwhelming, we hope we would be able to impress you on your next visit! :)
Came here with a group of Friends for a pre set dinner. Simple set up restaurant and with English speaking staff. Food was alright with the freshest ingredients but will say that other than the aged potato and steamed oyster that taste exceptionally good ,...More
Our New Year’s Eve dinner was ruined by an obnoxiously loud crowd of Hong Kong diners. Their group of 20+ occupied 3 tables (out of the 5 tables available that night) and acted as if they were out clubbing i.e incredibly loud conversations shouted across...More
Date of visit: December 2018
752kojim, オーナー at Robata Niseko Naniwatei, responded to this reviewResponded January 5, 2019
Again,we sincerely apologize for what happened on New Year`s Eve. However we did apologize and gave complimentaries as we also did not want what happened to the vehicle and as for the other guests, they also apologized on the group`s behalf as they...More
Had a fantastic summer course for dinner. The soon to be famous 540 day old aged potato that tasted almost as sweet as a sweet potato and the grass fed Tokachi wagyu steak that has exquisite marbling, succulent but not too fatty to the pallet...More
We had gone to Rakuichi previous night and the differences were rather glaring given the huge price difference. Naniwatei lacks the finesse and as a group of 13, majority didn't feel if was worth paying ¥25,000 for Omakase. Kaiseki is ¥15,000 which is more reasonable....More
Came for dinner one evening and tried the chef's menu, as a courtesy to patrons we were asked if there was anything we can't or prefer not to eat. We found the chef very friendly and engaging as with the rest of the staff that...More