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Frankie & Benny's New York Italian Restaurant & Bar

The Orient, Trafford Centre, Trafford M17 8WW, England
+44 161 747 1600
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  • Excellent18%
  • Very good27%
  • Average19%
  • Poor18%
  • Terrible18%
2 weeks ago
“Slow service ”
3 weeks ago
“Even with a discount card just about scraped average!”
Open Now
9:00 am - 11:00 pmAll hours
Italian, American, Pizza, Vegetarian Friendly
$$ - $$$
The Orient, Trafford Centre, Trafford M17 8WW, England
All Details
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Reviews (270)
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1 - 10 of 268 reviews

Reviewed 2 weeks ago via mobile

The food was ok but the service was extremely slow. Time to order food and for it to come was fine but when it came to getting the bill it was a nightmare. They also use handheld devices that slow everything down.

Thank Debbie F
Reviewed 3 weeks ago via mobile

Used the app so kids ate for £1 through the summer holidays which was excellent value, some other great offers if you download the app before you visit. Staff were very friendly and great with the kids. We ordered quickly and waited about 20minutes for...More

Thank Natalie S
Reviewed 3 weeks ago

Went for a late breakfast lunch today and quickly seated and drinks order taken, but took 30 minutes for the food to arrive. My breakfast was lukewarm at best, although the Rosti was hot. Asked for no tomatoes, but got them anyhow - not a...More

Thank Mike R
Reviewed 3 weeks ago via mobile

We visited this restaurant for my niece's birthday, there were eleven family members, the service was quick and staff friendly, but the food was a massive disappointment, some had steak which was very fatty, I had spaghetti bolognese which was so runny you could use...More

Thank gary/rosanne
Reviewed 3 weeks ago

Myself, partner and another couple went to Frankie and Bennys at the Trafford Centre on Friday evening. The other couple had already arrived before us and was seated and waiting for us. Luckily we found a parking spot right next to the restaurant as we...More

Thank Swintondude
Reviewed 4 weeks ago via mobile

Quite poor experience. The boneless 'wings' were just chicken nuggets and the calzone didn't have much flavour at all. To top it off we had to wait about 25 mins to get a kids ice cream and by this point we were fed up. The...More

Thank Peter S
Reviewed August 10, 2017 via mobile

Drinks took ages to come, the restaurant was very quiet so no real excuse. Food had obviously been microwaved and portions were small for the price. Service was not attentive. Ordered coffee with dessert which never arrived. Waiter who looked like manger on duty was...More

Thank Eva B
Reviewed August 6, 2017 via mobile

Had previously booked a table for 11 people for a birthday meal way in advance and had to wait 25 minutes for it it which would have been fine if we could get to the bar but had one waitress and was around 15 people...More

Thank Lon-M-B
Reviewed July 12, 2017

Had lunch with friends from around the world on our usual reunion once a year. Excellent food and catered for Gluten Free for one of my guests.

Thank Joyce N
Reviewed July 2, 2017 via mobile

When me and my partner first walked in we was waiting for 5 - 10 minutes to be seated even though there was numerous amount of staff walking past us. One server then told us she would be with within another 5 minutes. The manager...More

Thank chewbackkaa
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Questions & Answers
March 9, 2017|
AnswerShow all 2 answers
Response from Zzz K | Reviewed this property |
It's has options. But not a whole menu. Symbols next to meal Double check before ordering
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Kids, Large groups
Open Hours
9:00 am - 10:30 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600
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