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Frankie & Benny's New York Italian Restaurant & Bar

$$$
Italian, American, South American, Central American
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The Orient, Trafford Centre, Trafford M17 8WW, England
+44 (0)161 747 1600
Website
Today
9:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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210 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Manchester, United Kingdom
Level Contributor
71 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

This review isn't really about the last time we went here, in April, but more a general overview of Franky & Benny's at the Trafford Centre, as I normally go here several times a year. The April visit was a work thing, with 6 of us, but I also come here as a couple. The menu has a good variety... More 

Helpful?
Thank MouthyMatthew
Warrington, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
4 of 5 stars Reviewed 1 week ago via mobile

We visited frankie and bennies for a spot of lunch I had a burger and girlfriend had pasta both very nice really enjoyed the meal togther and staff were very helpful one point to be made was I had a milkshake and it wasn't the best a little watery could maybe do better on the milkshake front but other than... More 

Helpful?
Thank itsam7
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we arrived our experience was one which will be difficult to better. A welcoming smile as we walked in and that was a common theme throughout our visit. At the bar a young man made a superb recommendation of Samuel Adams lager, an excellent brew and fantastic advise at our table whilst ordering our food. Then, throughout... More 

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Thank GlynWilkinson
Irlam, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Never had a bad meal from here. The staff are always friendly and helpful. It is reasonably priced and the food is always delicious.

Helpful?
Thank kmaxymkatherine
Sleaford, United Kingdom
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I visited 6 months ago with one of my friends and I would have gave it 10 stars as I rated it high on here and sang its praises. Thought we'd go yesterday- what a shambles it was! Our starters came - the garlic and cheesy mushrooms which were overloaded with garlic, and then our mains were taking a while... More 

Helpful?
Thank cerysmercergregory
Manchester, England, United Kingdom
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff are always happy and helpful whenever we visit. There are a great selection of breakfasts available and at a good price too.

Helpful?
Thank Joanne S
Anglesey, United Kingdom
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Visited this evening with my Mother and young daughter. The restaurant itself is very loud with the sound of music. I personally don't like noise, but our initial experience was positive regardless of this. Service was good, although none of the staff seemed to be happy or even friendly. The main meals we ordered were delicious and we were very... More 

Helpful?
Thank dim-enw
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

After my visit today I plan to never visit Frankie and Bennys again. As a coeliac sufferer, I chose the New York BBQ Chicken from the gluten free menu which cost £15 and I have never been more disappointed with a meal in my life. Described as a "breast of chicken", what I actually got was worth about 3 mouthfuls,... More 

Helpful?
Thank Chloe E
Carlisle, United Kingdom
Level Contributor
86 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

We popped in here for breakfast & were seated straight away. Staff were officiant & very helpful. Food looked amazing & tasted as good as it looked. Definitely recommend here & will be visiting again in the future. Clean & tidy.

Helpful?
Thank lillysavage_12
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Staff were pretty attentive, although it did take a while for them to take a drinks order & ultimately the food order. The food is good, pretty standard across the chain, but more than palatable

Helpful?
Thank Graham M

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$37
Cuisine
Italian, American, South American, Central American
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 (0)161 747 1600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
1 question
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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?