Traveler Vetting and Instant Book: What You Need to Know
40% of our travelers now expect to be able to book a rental instantly. And we all know that number will continue to rise in the coming years. Assuming that you don’t want to leave 40% of your booking revenue on the table, we’ve made it easier to enable Instant Book and protect your rental properties.
Why would I want to enable Instant Book, anyway? What’s in it for me?
The proof is in the pudding (so to speak). Instant Book comes with a variety of benefits:
Saves time by automating your listings
Gives your guests what they want
“One of the things I really like about TripAdvisor is you book it right there and then you pay your deposit and it’s done. I’m not so keen on when you have to contact the owner separately and arrange everything yourself.”
Vetting the traveler and protecting my rental properties
No parties? No pets? No one under the age of 25? No problem! You can set House Rules and guest requirements very easily from your TripAdvisor Rentals dashboard. Before submitting a booking request, the traveler must agree to and accept your house rules and guest requirements.
“I want to communicate with my guests beforehand”
We long for the days of direct communication. But we also know that more and more travelers prefer not to communicate back and forth – and that isn’t something owners or managers should take personally!
With Instant Book, guests can always send you an inquiry before they book. However, we’d like to think you have the answers to frequently asked questions covered on your listing. And, at the end of the day, we bet you have better things to do with your precious free time than answering traveler inquiries. Are we right?
Protecting your rental properties
We always recommend that you set a damage deposit for the very rare occasions that a guest damages your rental property. We especially recommend that you have the damage deposit deferred*, meaning that the traveler only pays the damage deposit should a claim be raised and we find that the traveler is at fault. Previously, damage deposits were charged up front and refunded after check-out (if applicable). Now, travelers won’t be scared away by having to pay out more cash up front.
Should your property be damaged by a traveler, you’ll raise a claim in your TripAdvisor Rentals dashboard. Because their credit card details are saved when they book, the traveler will be charged should we find that they’re at fault for the damage.
How Instant Book helped Jeffery quadruple his bookings
It’s the question all vacation rental owners or managers ask…how can I get more bookings? Knowing and identifying what not to do with your listing is just as important as knowing what to do. That’s why we're sharing these listing mistakes with you. Are you guilty of them?