Balcony - Picture of InterContinental Fujairah Resort, Al Aqah
Photo: Balcony
From Review : New modern hotel with great staff of InterContinental Fujairah Resort
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Guests
Front office: We booked the hotel spontaneously for a short honeymoon getaway.. arrived 10 min after booking it and were greeted by Alexander at the front desk who immediately pulled up the right reservation without me telling my name. He is very competent and friendly.. and…
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Date of stay: April 2019
Response from ICFujairah, General Manager at InterContinental Fujairah Resort
Responded Apr 23, 2019
Dear ThuDo89, Many thanks for sharing your feedback with us. We are pleased to learn that you had a great stay at our resort in overall. However, we sincerely apologize in area highlighted that did not meet your expectation. I have personally addressed the points that you have made to the concerned team in order to work on the immediate area of improvement. Here at the InterContinental Fujairah Resort, we are always focused on delivering an exceptional service to all of our valued guests. Our entire team and I look forward to the opportunity of hosting you at the resort once again in an attempt to restore your confidence in us. Vijai Singh General Manager
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