Balcony with a view - Picture of atta Lakeside Resort Suite, Mu Si
Photo: Balcony with a view
From Review : Relaxing stay of atta Lakeside Resort Suite
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Beautiful Resort
January 2023
We drove about 2.5hrs from Bangkok to the resort. It’s quite an easy drive as the road network is very established. The resort has 3 restaurants but I suggest you to try the local Thai restaurant which is located right outside the main road of the resort. The food there is…
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Date of stay: March 2018
Response from BoKunlananS, Marketing Communications Executive at atta Lakeside Resort Suite
Responded Apr 17, 2018
Dear Our Valued Guest (M. Joy-holiday), Firstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Please also accept my apology for not being presence on your departure. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure that our associates are re-trained and service recovery initiatives put in place to prevent recurrences. Please be assured that we take very seriously to all complaints to maintain the highest standards of service. We hope that you will not allow this incident mar your perception of the atta Lakeside Resort Suite Khao Yai. We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly. Best regards, Prakard Tantiprasertsuk Group General Manager
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