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Melissa and Holly I thank you both. What great customer service you both exhibited. How you worked with a delicate situation and turned it round.. Holly, we were astounded at your hosting skills on Saturday. YOU DEFINITELY needed a medal. Holiday Inn should be grateful for…
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Date of stay: April 2018
Response from GeneralManager40, Manager at Holiday Inn Leeds - Wakefield M1, JCT.40, an IHG hotel
Responded Apr 7, 2018
Dear Happylife0615 Thank you for your feedback about your recent stay. I am pleased that the team made your stay that extra special and they will be pleased to read your kind comments. Thank you for choosing to stay at Leeds Wakefield and I hope that we can welcome you again soon. Many Thanks. Darren Coyne Hotel Operations Manager
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