Dear Mrs. Fiola H, Warmest greeting from Pesona Alam Resort & Spa! First of all, we would like to thank you for taking your precious time to share us feedback about recent stay at our resort through Tripadvisor. We greatly appreciated that you and your family were enjoy the natural atmosphere we offered. Hope that our quality and services were met your expectations. Our guest satisfaction is the most priority for us. We would keep improving our products and keep maintaining our services. Once again, thank you for staying with us. Our entire team are looking forward to have you again at our resort. Nature awaits you! Best Regards, Delia Oktaviani Marcomm Executive