First I want to thank you for choosing our Resort as your host and also for taking the time to share such a detailed review of your experience with us, please be certain that all your feedback have reached our Management and we will work in our opportunity areas. We also wish, that as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future. Once again thank you very much for helping us to meet our opportunity areas and give us the chance to correct them. I kindly ask you for the possibility of stay in contact with you to get more details of your experience, please reach me by mail at info.secpm@secretsresorts. com. Looking forward to reed from you Warm regards Cristian DÃaz Social Media Coordinator & eConcierge