Dear Guests, We would like to thank you for having choose our hotel for your recent holidays and thank you in advance for your posting on Tripadvisor. Let us apologize that your expectations was not fulfilled. Also, we would like to mention that your comments are into consideration and they are a tool for upgrading our services. In any case, it was nice to see that you had nice holidays even the downfalls that happened. We wish you all the best. Our warmest regards, Your TUI SENSIMAR NISSAKI BEACH BY ATLANTICA Team