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Landscape - Picture of Chateau St Pierre de Serjac, Puissalicon

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From Review : MEDITERRANEAN VIEWS AND FEELINGS AT CHATEAU St PIERRE de SERJAC! of Chateau St Pierre de Serjac
MEDITERRANEAN VIEWS AND FEELINGS AT CHATEAU St PIERRE de SERJAC!
Holiday at St. Pierre
MEDITERRANEAN VIEWS AND FEELINGS AT CHATEAU St PIERRE de SERJAC!
MEDITERRANEAN VIEWS AND FEELINGS AT CHATEAU St PIERRE de SERJAC!
MEDITERRANEAN VIEWS AND FEELINGS AT CHATEAU St PIERRE de SERJAC!
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Other Recent Reviews

Addie Lane wrote a review Jul 2017
Macau, China877 contributions85 helpful votes
+7
Having stayed at Chateau St Pierre de Serjac for one night on June 23, 2017 , I have recorded my fair assessment below of the good and bad points; GOOD POINTS: 1. A Beautiful Chateau with a swimming pool, a spa, a romantic restaurant for lunch and dinner. 2. Helpful staff who
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Date of stay: July 2017
Response from GestionChateau, General Manager at Chateau St Pierre de Serjac
Responded Jul 10, 2017
Hi Miss Tang, Thanks for your review. We're happy you found the Château so beautiful, that you liked your room and the restaurant and that you found the staff helpful. We don't have reception staffed after 8pm (9pm in summer) but instead suggest that guests with issues speak to the management in the restaurant who are present until approximately 1am. We also have a duty manager on call 24/7, with the number in the guestbook and at the door to the Château. Following your review we are going to make sure this is more clearly communicated to all guests. We are sorry about the flies in your room. This can be an occassional problem when the weather gets 'heavy' (hot and humid), but we treat regularly and it's normally not an issue - hence the lack of screens. We should have ensured that your room was entirely free of bugs prior to your arrival, and have spoken to housekeeping to ensure that is the case. Our breakfast is a buffet, and so shouldn't really need more than one server on duty, but we are sorry you didn't feel this was enough. We are a French Château though and so our breakfast is a French one rather than an international buffet. We feel the choice is pretty wide though: Cereals; Croissants, Pain au chocolat and baguette, toasting bread; homemade yogurt; fresh fruit; Fruit salad; cheeses & charcuterie and scrambled eggs. Further to recent feedback, we have added bagels, salmon and cream cheese as well as fried eggs and eggs benedict to order, and we hope that this will bring the breakfast up to expectations. Thanks again for your review.
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