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Pool - Picture of The Land Of Legends Kingdom Hotel, Kadriye

Photo: Pool

From Review : Not worth the money of The Land Of Legends Kingdom Hotel
Not worth the money
Beautiful hotel but missing some key elements
Nice building but let down by the staff service level
Land of Disaster
The Land of Legends Kingdom Hotel
Beautiful hotel but missing some key elements
pedake wrote a review Apr 2019
Zurich, Switzerland2 contributions2 helpful votes
2.0 of 5 bubbles
my second day now... Badly maintained hotel, marketed at premium pricing with mediocre quality throughout. The entire place is a giant tourist trap. Good: 1. Staff is very friendly. Bad: 1. I know antalya well, prices are generally not low, but reasonable. Everything is
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Date of stay: April 2019
Response from Cetin P, Genel Müdür at The Land Of Legends Kingdom Hotel
Responded Jul 17, 2019
Dear Mr. Ketelsen, Thank you for taking the time to tell us about your experience at the The Land of Legends Kingdom. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At The Land of Legends Kingdom Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As we mentioned on previous sentences, after your complaint, we have met you and tried to do our best to make you satisfied. We hope your room which had been changed made you and your daughter happy. Rixos Premium Belek Hotel has their own guests and we respect their holiday and we do provide shuttle at the best time to use beach facilities for our valued guests. It is nice to hear that you had fun in theme park, we already shared your feedback with the theme park management about pricing policy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Çetin Pehlivan General Manager The Land of Legends Kingdom Hotel Management
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