SBV was built in the earlier 80's, therefore I would admit that the rooms and pool need updating. Due to the fact that SBV is now under new management, the owners will be doing quite a bit of renovating including the pool this coming September and October. Air-conditioning has already been installed in all the bedrooms. First of all, your accommodation was a standard one bedroom suite not a deluxe suite and with the standard one bedroom suite, televisions are available upon request at a nightly charge of $5.00 per night which is also stated on our webpage. 75% of our guests are repeats who come every year and enjoy their surroundings and accommodations and have never had a problem sharing an entry way with other guests. The privacy is in the room not in the entry way. We have had one or two guests who checked in and the accommodation were not what they were looking for and we did return their deposit and even help them get into another hotel of their choice. (We are a 3 star hotel unlike Cusinart which is 5 star). If you had been truthful with the Manager and said you were not happy with the accomodations instead of saying you had to leave the island because of an emergency with your Mother-in-law I can assure you the Manager would have given you back your deposit and possibly not even charged you for the night you stayed. Any tourist who was on the island during the month of May can tell you that we had a tremondous amount of rain, and because of that there were alot of mosquitoes and sand flies, also known as 'no see ums' (we certainly DO NOT have bed bugs) which would have caused your wife's bites. Anguilla does have a lot more to offer other than great beaches, we are also known for our fine dining and our exceptionally friendly people and as an Anguillan I do take great offense to your comment about proverty on the island and resentment to tourists. This is just not true! I believe you were looking for a 4/5 Star resort with all the amenities such as Cusinart offers and not a simple friendly laid back beach place like Shoal Bay Villas which our many prior reviews attest too. The moral here, is if you had said something we would have been happy to help you get what you wanted from your vacation in Anguilla.