Landscape - Picture of Insotel Tarida Beach Sensatori Resort, Ibiza
Photo: Landscape
From Review : Lives up to bad reviews. of Insotel Tarida Beach Sensatori Resort
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+18
We arrived on the 4th of May, we got prosecco on arrival and check in was easy. We arrived to our "Adults Only Junior Suite" which happened to be right next to the main pool and nursery. After an hour of trying to get to sleep after travelling we phoned reception and complained…
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Date of stay: May 2016
Response from InsotelHotelGroup, Assistant Manager at Insotel Tarida Beach Sensatori Resort
Responded Jun 4, 2016
Dear Guest, We are sorry to read that you didn´t found your stay at Sensatori Resort Ibiza to your satisfaction. On the first week of opening and due to the unusually low temperatures, and on bigger majority of guest requests, the hotel management decided to put on the central heating instead of the air conditioning. This situation lasted for approx. one week. The hotel caters for a wide variety of customers, and this can sometimes create issues as you have mentioned but since then we have tried adress this and we hope it has improved in most cases. Thank you for sharing your comments with us. Kind regards Jana H.
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