Dear Hunter Y, First and foremost, we want to thank you for complete our customer satisfaction survey and sharing your experience with other travelers here on Tripadvisor. It’s a pleasure to know that we met your expectations during your stay at Hotel Lago Grey and i'm sorry if you didn't have the chance to take de boat trip to Grey Glacier, just for your information February was a very very windy month on this year. Look forward to seeing you again. Luis Águila - Quality & Service Manager