Hola, Thanks for your feedback - the uniqueness of our guests' experience matters to us and we are delighted to know you had such a lovely stay with us in the "eighth wonder of the world". We are proud of our passionate team of guides who are all in love with Patagonia and are constantly improving their knowledge of the place so they can share their passion with the guests. As for the service at EcoCamp, we are dedicated to offering a very high level of service quality to each one of our guests. We hope to welcome you again in Torres del Paine National Park! Saludos, Timothy