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Interior - Picture of Taj Usha Kiran Palace, Gwalior

Photo: Interior

From Review : Excellent resort property, courteous staff of Taj Usha Kiran Palace, Gwalior
Excellent resort property, courteous staff
Room 307
A lovely experience
Fountains at entrance
PALACE HOTEL AND IT LIVES UP TO ITS NAME
one of the rooms
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TravellingDogLady wrote a review Jun 2016
New Delhi, India63 contributions35 helpful votes
This was leg one of our Madhya Pradesh journey and we were pleasantly surprised by how lovely the staff was at the hotel. We did not eat any food at the hotel; it seemed a tad overpriced but the staff looked after us a lot. From the point of entering the hotel, a guard walked us
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Date of stay: June 2016
Response from AnandNair_Taj, General Manager at Taj Usha Kiran Palace, Gwalior
Responded Jul 3, 2016
Dear Guest, Thank you for your words of appreciation and encouragement and thank you for taking the time to post your reviews on Trip Advisor. We are glad that you had a memorable stay. We are truly grateful for all the wonderful things you have said about our hotel, team and services. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. I am sorry that you found our menu prices to be expensive. We would have been happy to offer you customize menus at special discounted rates - should you have brought this to our attention during your stay. Maybe the next time. We are extremely delighted to have you as an 'Ambassador' for Usha Kiran Palace, Gwalior and look forward to welcoming you back sometime in the near future. Kindly do not hesitate to write to me directly at anand.nair@tajhotels.com for any assistance that you require. Warm Regards Anand Ramankutty Nair General Manager
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