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Landscape - Picture of Rockwater Secret Cove Resort, Halfmoon Bay

Photo: Landscape

From Review : Location is the savior of Rockwater Secret Cove Resort
Location is the savior
Welcome sign at the Resort entrance
Kitty Hawk Cove Tenthouse Suite
Calm and quiet getaway spot
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bknee39 wrote a review Feb 2016
29 contributions28 helpful votes
My best friend and I stayed at Rockwater for a couple days in the main lodge. Our room was #42... avoid it if you can... we thought there was somehow a room above us because all we coule hear from 7:00pm onward was music and loud footsteps. Turns out it was coming from below...
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Date of stay: January 2016
Response from Rod M, General Manager at Rockwater Secret Cove Resort
Responded Feb 20, 2016
Dear bknee39 Thank you so much for your review. As we have just renovated, we are learning from guests like you of issues of the sound transfer with the new configuration. Because of your review, procedures and some operational changes, like relocating speakers, have been made to mitigate these issues. I have passed on your comments about the food to the kitchen, it's nice when their hard work is appreciated. Because we are having a very successful fall, we have been very busy, and yes we have hired a lot of new staff, I am sorry you had to experience some of our growing pains. I hope you can visit us soon to see our improvements. Best Regards Rod Morrison Assistant General Manager
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