Dear guest, We truly appreciate the time you have taken to share your impression about your recent stay with us. We are happy to know your vacation has been an incredible experience and you enjoyed the kind service of our staff, as we considered them one of our biggest assets. Our goal is to make each one of our guests’ vacations relaxing and we look to please you by making sure you receive all the benefits you are expecting to enjoy during your vacation. When you like to return, you will always be welcome. Kind regards, The Grand Luxxe Riviera Maya Management