Dear Mr Patrick P, First of all, we would like to thank you for choosing Melia Jardines del Teide for your holidays in Tenerife and for taking your time to write and share your experience with all the Tripadvisor users. There is nothing more rewarding than knowing that our dedication to the service and to create memorable holidays is appreciated. We are delighted to read such positive comments about our exclusive service The Level. We are already looking forward to welcome you again to your second home in Tenerife. Kind regards, Ruth Pardo Guest experience manager