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Food - Picture of Grand Ion Delemen Hotel, Genting Highlands

Photo: Food

From Review : Great expectations of Grand Ion Delemen Hotel
Great expectations
11-15dec 2017 business trip
11-15dec 2017 business trip
Good hideaway if you prefer peace & quietness in Genting Highlands
Could be So Much Better.
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Jacob Tharakan Chacko (Binoy) wrote a review Jan 2018
Kottayam, India744 contributions51 helpful votes
Tucked away in Genting serenity around mist cloud cold sun and sunlight play hide and seek..and sitting in the balcony you can be part of it. The area is abuzz with construction activity and so can be a bit of a dampner. The rooms are big but i felt They could do a bit more on
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Date of stay: January 2018
Response from IonDelemen, General Manager at Grand Ion Delemen Hotel
Responded Jan 14, 2018
Dear jacobt517, Thank you for taking the time to review your stay with us. Providing our guests with the best possible hospitality and services has always been our mission and I am disappointed to learn of your unpleasant experience. I have taken a serious view on your feedback and have addressed them with our Department Heads concerened for immediate corrective actions and improvements. Once again, thank you for taking the time to review your stay with us and we look forward to welcome you back to Grand Ion Delemen, Genting Highlands. Sincerely, Dato’ Franz Swoboda General Manager
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