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Window View - Picture of Iberostar Rose Hall Beach, Jamaica

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From Review : Clean resort, good food (not hot), disappointing beach of Iberostar Rose Hall Beach
Clean resort, good food (not hot), disappointing beach
THE CHECKING FROM HELL. Front desk Need work
Disappointing
Disappointing
Some great things/some not so great things
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Antonio P wrote a review Jan 2019
Laval, Canada71 contributions19 helpful votes
+5
Visited for one week during New Year’s, we were a group of 9. Overall, the resort was super clean (even the public washrooms), good variety of food with tons of seafood everyday. However, a lot of the food was on « cold » side as it’s prepared in « batches » and then replenished
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Date of stay: January 2019
Response from QualityManagerJM, Quality Manager at Iberostar Rose Hall Beach
Responded Jan 16, 2019
Thank you for your review on TripAdvisor. We thank you for taking the time to leave us your feedback regarding your recent stay. We apologize for the issues that you have encountered that inconvenienced you. We have already shared them with the Management team for discussion and improvement in these areas. We are deeply sorry that your experience was not as expected, and hope that you will give us another opportunity to host you again. Best Regards, Online Quality Manager Iberostar Jam
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