Menu - Picture of Hilton Rose Hall Resort & Spa, Jamaica
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From Review : Avoid Room 231 : not partial view its a tree view of Hilton Rose Hall Resort & Spa
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Ok, so i have just come back from a holiday having stayed here, its a nice hotel, staff are the best but i paid for a partial sea view room and I got a tree instead....so I wasn't imprerssed at all and they said the hotel was fully occupied so no chance of moving. Check in was…
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Date of stay: May 2019
Response from CClarkeHRH, Manager at Hilton Rose Hall Resort & Spa
Responded Jul 2, 2019
Thank you for choosing our resort as your vacation destination again this time around.......your patronage is truly appreciated. We note your concerns and thank you for bringing the issues to our attention. We empathize with you and offer our sincere apologies for any inconvenience caused you as a result of the matters brought to us. It was again our privilege to host you, and we hope to be given another opportunity to serve you again in the future. Thank you for choosing our resort and for sharing your feedback. It was again a privilege to host you, and we look forward to the pleasure of welcoming you back to our resort
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