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Beach - Picture of Generations Riviera Maya Resort

Photo: Beach

From Review : Nice place - great food - noisy rooms of Generations Riviera Maya Resort
Nice place - great food - noisy rooms
Generations Riviera Maya by Karisma
If you like to wait to be waited on this hotel is for you.
Generations Riviera Maya by Karisma
Zoom in to see the boulders.
Construction work near pool and cabanas and seaweed farm equipment tractors going up and down be
Michael Y wrote a review Jan 2016
Maplewood, New Jersey110 contributions35 helpful votes
+1
3.0 of 5 bubbles
Beach / resort was beautiful. Great beach side covered beds! Food / drinks / service and wide variety was outstanding. Rooms were very noisy though. Like a herd of buffalo at times. We asked to be moved next door to Casitas but were not allowed. Service was incredibly
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Date of stay: January 2016
Response from KarismaHotelsResorts, General Manager at Generations Riviera Maya Resort
Responded Jan 25, 2016
Dear Michael Y Thank you very much for sharing your comments with us with regards to your recent stay at Generations Riviera Maya. It is very niche to read that you generally enjoyed your stay with us. We furthermore appreciate your great comments about the Food and Beverage, Service as the Beach; however we are sorry to hear about the disappointment due to volumen of noise. Please contact us at our customercare@karismamexico.com in order to review and continue our communication as we want our guests to feel welcome. Kind regards, Gabriel Rodríguez Navarrete General Manager gm@generationsrivieramaya.com Generations Riviera Maya by Karisma
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