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Balcony - Picture of El Dorado Casitas Royale by Karisma, Riviera Maya

Photo: Balcony

From Review : First time visitors on our honeymoon! of El Dorado Casitas Royale by Karisma
First time visitors on our honeymoon!
Casitas Swim-Up Suite
luxus felsőfokon
Awesome 10th Anniversary at El Dorado Casitas Royale
Pier behind JoJo's
Stairs to second floor!
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Douglas R wrote a review Aug 2017
6 contributions
+1
We were really looking forward to spending our honeymoon at El Dorado Casitas after many family members and friends have also been to the resort. Now don't get us wrong, the food was outstanding (especially Rincon Mexicano and Cocotal), the views were incredible, the water was
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Date of stay: August 2017
Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale by Karisma
Responded Aug 26, 2017
Hola Dear Jill R, Thank you for your review, detailing your experiences from your stay with us. We are very sorry for not being able to exceed your expectations and have left this image of our services. Our customers’ opinions and suggestions are really crucial in the process of improving our performance, so we thank your valuable comments which undoubtedly help us take a step forward in terms of client´s satisfaction. We are very sorry for not being able to exceed your expectations and have left this image of our services. Sincerely, Mariana Montes Hotel Manager El Dorado Casitas
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