Dear Schonefeld, Thank you for taking time to review your stay with us. Feedback from our guests are so valuable, since we get the chance to correct them and provide better service. We are really thanks a lot about your detailed and sincere response. We are very pleasant that you highly appreciated the efforts of our team. It means that we are moving in the right direction. Be sure, we will not stop on this.) You are very welcome to stay and enjoy time here in Crimean peninsula! Please contact us directly for your next booking at Riviera Resort & SPA Alushta.