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Foyer of hotel - Picture of Palazzo Versace, Main Beach

Photo: Foyer of hotel

From Review : WONDERFUL HOTEL BUT STAFF LET IT DOWN of Palazzo Versace
Foyer of hotel
Our little getaway
The perfect place for an absolute amazing weekend
The perfect place for an absolute amazing weekend
The perfect place for an absolute amazing weekend
The perfect place for an absolute amazing weekend
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Other Recent Reviews

Not great
May 2021
Aussiegal15 wrote a review Apr 2021
Greater Melbourne, Australia588 contributions283 helpful votes
We had a 5 day Luxury Escapes package which had been cancelled twice before due to Covid so we were very appreciative of the hotel that they didn't mind moving our dates three times. We arrived on a lovely sunny day and we couldn't have found the front desk staff to have been
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Date of stay: March 2021
Response from Fabian K, Guest Services / Front Office at Palazzo Versace
Responded Apr 23, 2021
Dear Aussiegal15, Thank you very much for your recent stay at the Palazzo Versace, Gold Coast and for your detailed feedback. We are glad you had an overall beautiful experience and especially enjoyed the perks of your Luxury Escape package as well as our friendly reception team and pool bar. Your feedback in regards to the housekeeping service and your breakfast experience has been discussed with the relevant department heads for quality improvement. We thoroughly enjoyed looking after you and wish to welcome you back in the near future. Kind regards, Fabian Kloeppel Assistant Manager
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